Call Center Ghost Stories

Ghosts are practically everywhere. If man is able to successfully land on Mars one day, it is not far from possible that a ghost story in Mars will also arise. In the call center industry, ghost stories are also prevalent. Some may be true while others may be fabricated. The proliferation of ghost stories in […]

Tagalog CSR Jobs

Tagalog CSR Jobs basically refer to customer service representatives that communicate in Tagalog or a mix of Tagalog and English. Most available Tagalog CSR Jobs usually pertain to call center of local companies that caters the local market. These include financial institutions such as credit card companies that uses a call center to call on […]

Pinoy Partners Outsourcing Center

Pinoy Partners Outsourcing Center Inc. (PPOC Inc.) is a business process outsourcing firm founded in 2011 by by Edward Moore and Patrick Freking. Pinoy Partners is an affiliate of the US based outsourcing firm, Cloud8sixteen, family of BPO companies engaged in SEO, live website chat, and mobile application development services. The companies of Cloud8sixteen, Inc. […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

JPMorgan Chase Philippines

JPMorgan Chase is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management and private equity. JP Morgan Chase expanded their call center operations in the Philippines and offer various offshoring operations such as credit collection and home mortgage. JPMorgan Chase is pioneering in financial services and […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Saffron BPO

Saffron BPO or Saffron Global is an international call center company which is a subsidiary of Triton Corp Limited, a company engaged in providing information technology (IT) and IT enabled services primarily in India. Its parent company is Tulip UK which is based in London and is affiliated to Maple which is based in Noida. […]

How Did Call Centers Evolve?

The call center was developed about 30 years ago. The thought of cal centers is giving way to “contact centers” in the travel and the hospitality business world. In the beginning, not so huge companies can’t afford the helpdesk software, not to cite the funds to invest full time support center, because in those days […]

Taglish Call Center

A taglish call center is a call center company which renders its contact services in English and in Tagalog or a combination of both known as Taglish. This makes it a more sought after call center especially among Filipinos who are not well verse in talking in straight English. Call center companies that offer Taglish […]

Cambridge University Press Philippines

Established way back in 1534, Cambridge University Press serves as the publishing business arm of University of Cambridge. It is the first press that publish the best academic and educational materials across the world. It was established as part of Cambridge University’s dedication to excellence in advancing knowledge, education, learning and research. Cambridge University Press […]

PayrollHero Philippines

PayrollHero is a customer friendly time, attendance, scheduling and payroll software application that is built for cloud and mobile access. PayrollHero Philippines is designed to optimize productivity of employee and facilitate happiness and satisfaction of all stakeholders of a company. The application software basically automates the process of time in and time out of employees […]

Spartan Allied Services

Spartan Allied Services (SAS) Group, Inc. is one of the management and education consulting firms of APAC, a global customer care outsourcing solutions firm founded in 1973. Whereas APAC is comprehensively engaged in Back-Office Support, Claims Processing, Content Review, Data Entry, Customer Care Outsourcing and Technical Support, Spartan Allied Services is primarily engaged in training […]

IPP Technologies Philippines

Information, Power and People. IPP Technologies Pty Ltd is an Australian business process outsourcing company established in March 1993 that specializes on Software development and IT Consultancy services with core competence in Microsoft, Oracle, JAVA & SAP Technology Solutions to provide companies operational excellence through seamless solutions. IPP Technologies Philippines provides variegated flavors of products […]

Pilipinas Teleserv

Pilipinas Teleserv is a contact center founded in the advent on the millennium that offers customer management services in multiple formats including voice, email, social networks, forums and even face to face contact. As one of the pioneers in the Philippine based contact center services, Pilipinas Teleserv call center is also a founding member of […]

Training School for Call Centers

While call center industry in the Philippines continually grows and the demand for call center agents still increases, getting employment to companies is still very competitive. A college degree is not an assurance of getting hired in a call center company. Instead, fluency in English communication is the key to getting employed. This means that […]

Acquire Asia Pacific Philippines

Acquire Asia Pacific Philippines is a BPO company that specializes in the planning, application and management of a company’s customer service solutions with a particular niche is Australasia, Canada and the USA. Acquire Asia Philippines offers a exclusive melange of operational and strategic capabilities. With a unremitting emphasis on quality, Acquire Asia offers its clients […]

Call Center Pick up Lines

Pick up lines are essentially off the rack or spontaneous dialogues typically used by men to initiate a dialogue or a conversation with a woman. These are lines that are intended to flatter, catch the attention, stimulate interest or cause a woman to smile which is the first step to get to know a girl […]

Omega Direct Response Asia

Omega Call Center is short for Omega Direct Response Inc. (OMDR), a relatively new BPO company of outsourced call center services. Omega Call Center was established in 1997 and is headquartered in Toronto, Canada. In 2008, the company is a subsidiary of Silverline Technologies, Ltd.. Omega Direct Response specializes in inbound, outbound and multilingual customer […]