Call Center Assessment Test Tips

Call Center Assessment Tests are one of the conventional strategies used in the industry for hiring employees and maintaining the quality of a company’s services. There are different types of assessment tests use for hiring, training, pre-training, post training, workplace planning, team optimization, promotion and certification among others. Because the services of call center company […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

Call Center Assessment Test

The call center industry has become a global success in every aspect of any kind of business. The big reason behind is the evolution of the IT world in improving communication tools and strategies to manage business interactions with their customers. However, managing a call center business is a great challenge to break or not […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

Vital Call Center Link

Founded on January 2004, Vital Call Center Link (VCC Link) principally serves as a contact center solutions provider that offers comprehensive human resource solutions to international customer contact companies from the development and setting up of customer service systems and processes, pooling of experienced and qualified manpower supply, and provision of sales and customer service […]

Top Ten reasons Why Work in Call Center

Working in a call center company has its advantages as well as disadvantages depending on the point of view of the working persons. Benefits also can have a positive impact on the part of the agent. But mostly the positive side is the one who outshine. To work as an agent in call Center Company […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Kenexa Prove It Test Tips

Kenexa Prove IT is a series of aptitude tests that is commonly used by companies to screen applicants. These tests are skill specific which means that it has specific tests that can check the skills required for a specific line of work or job such as bank teller, customer service representative and other office-related jobs. […]

Versant Test Tips

The Versant English Test is a language examinations test primarily designed for call center and BPO organizations to help companies reduce interview cost and enhance screening and training placement. Originally known as Spoken English Tests (SET), the Versant test is an English proficiency test that gauges the speaking and listening skills of people. The test […]

Pacific Hub Corporation

Pacific Hub Corporation (PacificHub Philippines) is one of the call centers in the Philippines. Pacific Hub Corporation (PacificHub Philippines) – To engage in contact center and other business process outsourcing. Pacific Hub Corporation (PacificHub Philippines) caters various call center operations. Pacific Hub is Filipino-owned BPO company currently considered as the fastest growing multi-channel solutions provider […]

How to get to Verizon Makati?

Question: How to get to Verizon Makati? Answer: Verizon Communications Philippines has another call center office currently located in BPI Buendia Center building, along Buendia Ave., Makati City. Nearest landmarks to Verizon Makati are SSS Buendia and Jollibee Pacific Center. Residents coming from EDSA can take a MRT ride to Buendia station; then walk towards […]

How to Pass a Call Simulation Test

After passing the interviews in one’s job application as a call center agent, another important step towards reaching the goal is passing the call simulation test. A call simulation test is an examination which gives an applicant the opportunity to get a first hand experience of the services of the company. The exam mimics the […]

Verizon Philippines

Verizon Communications Philippines is now the number one contributors of advanced communications and information technology and services in the country today. Being employed in this prestige company has the advantage of being one of them. When it comes to career growth and to be come well known, Verizon Philippines is your best career choice. Because […]

How to go to Verizon Alabang?

Question: How to go to Verizon Alabang? Answer: Verizon Communications has a satellite office in Alabang, Muntinlupa. Verizon Alabang is currently located in Plaza D, Northgate Cyberzone. For residents of Las Pinas & muntinlupa, just take a jeepney ride going to Northgate Cyberzone; alight near N. Bridgeway and taka a 3-5 to reach Verizon Alabang. […]

Verizon Synergy Contact Solutions

Verizon Synergy Contact Solutions or VSCS is a foremost outsourcing firm that specializes in digital online marketing, affiliate marketing and ecommerce. It is an expert in performance-based marketing in which a business rewards one or more affiliates for each visitor or customer brought by the affiliate’s own marketing efforts. Verizon Synergy Philippines primarily caters small […]

Job Interview Assessment for Call Center

Whenever attending a job interview, it is important to be prepared and ready both physically, emotionally and intellectually. In the call center industry, job interviews are usually divided into two parts, the initial and final. The initial interview is basically an assessment of the applicant’s general skills and predisposition if one qualifies and fits the […]

What is Language Assessment?

Language testing or language assessment is a fully peer-reviewed. It is the method on how to gauge the student’s knowledge and know how and what they can do more. It is base on international, quarterly journals that publish the unique research that was done and later review the articles on the language testing. They give […]

Aon Hewitt Philippines

Hewitt Associates was US based BPO firm that specializes in providing human capital and management consulting services to consultancy, outsourcing, and insurance brokerage services. It was created in 1940 but was acquired by Aon Corporation in October 2010. The acquisition result to the integration of its functions resulting to the formation of the Aon Hewitt […]