How to get to Sitel Tarlac?

Question: How to get to Sitel Tarlac? Answer: Sitel Philippines opened a satellite call center office in the province of Tarlac. Sitel Tarlac is currently located in Tarlac Provincial Capitol, Tarlac City. Nearest landmarks to Sitel Tarlac are NBI Tarlac and Philippine Red Cross Tarlac. Residents from tarlac can easily take a jeepney/tricycle ride going […]

How to get to Sutherland Tarlac?

Question: How to go to Sutherland Tarlac? Answer: Sutherland Tarlac call center has a satellite office in Tarlac province. Sutherland Tarlac is located in Tarlac IT Park II, Tarlac City. Sutherland Tarlac offers bpo/call center careers for residents of Tarlac, and other nearby provinces. If you are from Manila, and want to work in Sutherland […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

Pacific Hub Corporation

Pacific Hub Corporation (PacificHub Philippines) is one of the call centers in the Philippines. Pacific Hub Corporation (PacificHub Philippines) – To engage in contact center and other business process outsourcing. Pacific Hub Corporation (PacificHub Philippines) caters various call center operations. The Pacific Hub Corporation brand stems from its AGILE values which stand for accountability, growth […]

Pilipinas Teleserv

Pilipinas Teleserv is a contact center founded in the advent on the millennium that offers customer management services in multiple formats including voice, email, social networks, forums and even face to face contact. As one of the pioneers in the Philippine based contact center services, Pilipinas Teleserv call center is also a founding member of […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Acestar Telecommunication Systems

Acestar Telecommunication Systems was established in Hong Kong in 2000. Acestar Telecoms Hong Kong Ltd. (ACESTAR) is an External Telecommunications Service Provider that was license by the Office of the telecommunications Authority or the (OFTA). It is then and up to now the number one provider of international wholesale carrier services in Hong Kong. The […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Sutherland Global Services […]

SSS Call Center

The SSS or Social Security system is the government arm mandated to develop and promote a viable, universal and equitable social security protection strategy to the Filipinos working in the private sector. This is in line with the state policy to establish, develop and promote a social security system that will provide considerable protection to […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Tieto Philippines

It was in the year of 1999 that the Tieto Corporation in Finland and Enator AB in Sweden combined. Then later on the owner think of the best way to change the name to Tieto Corporation, it was on the year of March 26, 2009 only that the Tieto Corporation was established. Later on the […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

TimesTelecom Philippines

TimesTelecom Philippines was established in 2006, it provides Communications Service Provider. At this time the company is under the supervision of the Times Telecom USA Inc., it is the number one fastest and improved telecommunications company in the business today. They provide a one-stop telecommunication shop for their clients, among there services that provides includes […]

Bonusfon Philippines

Bonusfon.com is a US-based company that provides VoIP software and technology solutions to companies and individual consumers. Bonusfon has the technology and expertise to provide crystal-clear, low-cost calls around the globe. Bonusfon Philippines is a section of Bonus Call Inc, a VOIP software development and PC to PC calling solution company that is headquartered in […]

How to go to Red Core Pioneer?

Question: How to go to Red Core Pioneer? Answer: Red Core IT Solutions main call center office is currently located in Globe Telecom Tower II, along Pioneer st., Mandaluyong City. Nearest landmarks to Red Core Pioneer are Robinsons Forum Pioneer and Legend Villas. Residents from Boni, Kalentong and nearby Mandaluyong Areas can take a jeepney […]

Sitel Philippines

Sitel Philippines BPO Company of the Year! Believe and commit. These are the two underlying principles that make up the more than 50,000 highly trained professionals that deliver the services of Sitel Philippines. Sitel is a contact center outsourcing company that delivers focused and complete CRM solutions from customer acquisition, customer care, customer retention and […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]

Pizza Hut Call Center

Pizza Hut is one of the first fast food restaurants in the world that specialized in pizza. It started in 1958 Kansas and had since then expanded into a pizza chain all over the globe. It reached the Philippine shores in 1984. Today, there are over 140 pizza outlets strategically scattered throughout the archipelago. Pizza […]