How to get to Sitel Tarlac?

Question: How to get to Sitel Tarlac? Answer: Sitel Philippines opened a satellite call center office in the province of Tarlac. Sitel Tarlac is currently located in Tarlac Provincial Capitol, Tarlac City. Nearest landmarks to Sitel Tarlac are NBI Tarlac and Philippine Red Cross Tarlac. Residents from tarlac can easily take a jeepney/tricycle ride going […]

How to get to Sutherland Tarlac?

Question: How to go to Sutherland Tarlac? Answer: Sutherland Tarlac call center has a satellite office in Tarlac province. Sutherland Tarlac is located in Tarlac IT Park II, Tarlac City. Sutherland Tarlac offers bpo/call center careers for residents of Tarlac, and other nearby provinces. If you are from Manila, and want to work in Sutherland […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Pacific Hub Corporation

Pacific Hub Corporation (PacificHub Philippines) is one of the call centers in the Philippines. Pacific Hub Corporation (PacificHub Philippines) – To engage in contact center and other business process outsourcing. Pacific Hub Corporation (PacificHub Philippines) caters various call center operations. Pacific Hub is Filipino-owned BPO company currently considered as the fastest growing multi-channel solutions provider […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

How to go to Red Core Pioneer?

Question: How to go to Red Core Pioneer? Answer: Red Core IT Solutions main call center office is currently located in Globe Telecom Tower II, along Pioneer st., Mandaluyong City. Nearest landmarks to Red Core Pioneer are Robinsons Forum Pioneer and Legend Villas. Residents from Boni, Kalentong and nearby Mandaluyong Areas can take a jeepney […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]

How to Get to Conduit BPO Mandaluyong?

Question: How to Get to Conduit BPO Mandaluyong? Answer: Conduit BPO main call center office is located in Mandaluyong City. Conduit BPO Mandaluyong is strategically located in Globe Telecom 2 building, along Pioneer St., Mandaluyong City. Nearest landmarks to Conduit BPO Mandaluyong are Robinsons Pioneer and Legend Villas. If you are coming from North Area […]

How to go to Ivoline Pioneer?

Question: How to go to Ivoline Pioneer? Answer: Ivoline Philippines main call center office is located in Globe Telecom Plaza, along Pioneer St., Mandaluyong City. Residents coming from North and South Area can take a bus or MRT ride to Boni station; then take a 10 minute walk along Pioneer St. to reach Ivoline Mandaluyong. […]

Sutherland Philippines Job Openings

Got the message? Meet up with Sutherland too! PEZA’s Three-time “Outstanding Employer of the Year” Apply Now! Customer Service and Technical Support Consultants *Free meals for applicants who pass the initial interview *25 cell phones will be raffled off to successful hires! Holiday Open House – Dec 16-20 9am to 5pm Be the star of […]

Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Founded on 1986 […]

Sitel Philippines

Sitel Philippines BPO Company of the Year! Established in 2000, Sitel Philippines is its largest offshore center service branch constituted by 9 service locations. Its Philippine service centers particularly provide Inbound and outbound sales support, customer service, lead generation and technical support. In particular, Sitel Philippines provides customer acquisition and sales/ marketing; support office services, […]