How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

Six Circles Business Outsourcing

Founded in 2014, Six Circles Business Outsourcing is a new and dynamic accounting BPO firm specializing in finance, tax, and accounting services. The company is engaged in providing outsourcing services such as installation of accounting systems, internal controls and budgetary procedures. Six Circles Philippines also provides management and consultancy services on all aspects related to […]

Prople BPO Philippines

Founded originally as Motivation Asia in 1996, Prople is a business process outsourcing firm that specializes in providing back office support services namely accounting and finance, human resource and information technology. Prople actually is a coined word which stands for Process and People. In 2003, the company was renamed to Summersault during which it expanded […]

Synergy Business Consulting

Synergy Business Consulting is a full-service marketing research consulting company that provides companies with marketing-based, business solutions designed to help grow and develop their business. Synergy Business Philippines is founded by Germaine Reyes and Renzo Reyes, whose expertise and experience constitute Synergy’s competitive edge, of facing challenges from clients’ point-of-view, thinking through complex problems, identifying […]

Fuld & Company Philippines

The Global Leader in Competitive Intelligence, Fuld & Company was founded in 1979 to help companies from the consumer products, telecommunications, healthcare and financial services industries among others better understand their competitive positions, capture market opportunities, forestall and prevent rival challenges and stimulate progress and increase profits thru consultancy, research and analysis. Fuld & Company […]

How to be a Manager in Call Center

Managing a call center is a challenging task. Managers are face with a broad range of responsibilities that practically covers all of the different aspects of running a business. This includes the most basic tasks of hiring, training, motivating, projecting, arranging, and monitoring performance to the complex functions like controlling quality, managing costs, formulating strategies […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

How to go to Collabera Makati?

Question: How to go to Collabera Makati? Answer: Collabera Solutions main call center office is currently located in Philamlife Tower along Paseo De Roxas, Makati City. Nearest landmarks to Collabera Makati are Yellow Cab Pizza and Western Union. Residents coming from North Area (Quezon City, Caloocan) can take a bus ride along EDSA going to […]

How to get to Asia Talk Telecom Ortigas?

Question: How to get to Asia Talk Telecom Ortigas? Answer: Asia Talk Telecom main call center office is located in Strata 100 building, along Emerald Avenue, Ortigas Center Pasig City. Residents from North Area (Quezon City, Munoz, Caloocan) and South Area (Pasay, Paranaque) can take a bus or MRT ride to Ortigas; take a 15 […]

How to go to StudentsOnly Dumaguete?

Question: How to go to StudentsOnly Dumaguete? Answer: StudentsOnly Philippines (SOPHI) main call center office is currently situated in DCDB building, along Cervantes St., Dumaguete City. Nearest landmarks to StudentsOnly Dumaguete are Metrobank and Dumaguete Police Station. Residents from Dumaguete can easily get to SOPHI Dumaguete via jeepney ride travelling to Locsin St.; alight at […]

How to get to Arriba Telecontact Cagayan de Oro?

Question: How to get to Arriba Telecontact Cagayan de Oro? Answer: Arriba Telecontact main call center office is currently located in Rosario Arcade, inside Limketkai Center, Cagayan de Oro City. Nearest landmarks to Arriba Telecontact Cagayan de Oro are Gold City Coliseum, Robinsons Mall CDO. Residents from Cagayan de Oro can easily get to Arriba […]

ASECAsia Philippines

ASECAsia Philippines is a U.S. based business process outsourcing company that provides an all inclusive approach to fully support business in enhancing performance and productivity. ASEC Asia Philippines prides itself with its integrated American style approach to management and backed up by 25 years of experience to its more than 200 international BPO clients in […]

Access Worldwide Philippines Job Openings

Imagine Working with only the Best from Both Groups (Sales & Customer Service) Inbound Sales Representatives Work with a pioneer group of top sales and customer service representatives Handle calls and sell for the top telecom company in the US Signing Bonus of Php 15,000 Start earning commission as early as Training Phase. Now Hiring […]

How to get to Sykes Cebu?

Question: How to get to Sykes Cebu? Answer: Sykes Asia call center satellite office is strategically located in Cebu City. Sykes Cebu is currently in KRC Commercial Building, Mandaue, Cebu City. Sykes Cebu is accessible via jeepney ride travelling via Lopez Jaena St., then take a 5 minute walk to reach Sykes Cebu. If you […]

How to get to VCustomer Cebu?

Question: How to get to VCustomer Cebu? Answer: vCustomer Philippines has a satellite call center office currently located in JEZA IT Building, cebu city. Nearest landmarks to vCustomer Cebu are Mango Square Mall and Jollibee. Fastest way to get to is take a jeepney ride (route 03) travelling via Gen. Maxilom Ave and alight near […]

How to get to Zylun Cebu?

Question: How to ge to Zylun Cebu? Answer: Zylun Philippines main call center office is currently located in TGU Tower, inside AsiaTown IT Park, Cebu City. Nearest landmarks to Zylun Cebu are CityChurch Cebu and Casa Verde. Residents from Cebu can easily get to Zylun Cebu via jeepney ride (route 17b) to AsiaTown IT Park […]