Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on […]

HSBC Philippines

HSBC Call center is a Global Service Center that particularly caters customers of one of the largest financial world that has been operating in the Philippines for over 132, the Hongkong and Shanghai Banking Corporation or HSBC. It serves HSBC customers from all over the world. HSBC was established in Hongkong on March 1865. HSBC […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

West Contact Services

At West Contact Services, clients are afforded cutting edge technology. West call center also conducts intensive research to ensure the development of the perfect solutions that fits a client in their respective industry. West Contact Services provides up to date reporting mechanism to ensure its clients of complete transparency and monitoring of customer interactions. West […]

Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Founded on 1986 […]

Hire Better Call Center Agents

Working as a call center agent is not just about answering phone calls which everybody can practically do. The work of a call center agent requires special skills and talents because it is customer oriented and not just a conversational dialogue with a friend. In lieu of which, it is important for call center companies […]

Recruitment Process in Call Center

The Recruitment process in the call center industry can be reduced into three stages namely: selection, screening and induction. Each stage can be further breakdown to more steps, tasks or strategies used in the achieving the said stage. The first stage in the recruitment process is the selection of the applicants. This pertains to the […]

Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]

CA Telemarketing

California Telemarketing, CA Telemarketing or CTI for short is a business process outsourcing company which specializes in telemarketing services. With modern consumer becoming more demanding than ever, companies are required to provide 24-7 customer support service, which CA Telemarketing makes possible. CA Telemarketing Philippines utilizes the power of the World Wide Web with cutting edge […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Ace Global Philippines

ACE Global is an industry-leading global Business Process Outsourcing company that offers a full spectrum of services for Fortune 500 clients including customer service, First party inbound/outbound, Back office, Receivables management, Third party/recovery, Best in class performance, Easily customizable solutions, Leading-edge technology, Top security, Redundancy, Strong bilingual resources and Accessibility to all levels of management. […]

PIASI Philippines

Philippine Interactive Audiotext Services, Inc. or PIASI is a business process solutions company whose trademark expertise is finding ways to transform a company’s business without changing or compromising the identity of the organization. PIASI Philippines is especially known as the pioneer visa outsource service provider in the Philippines helping foreign corporations set up visa applications […]

Elcell Philippines

Elcell Philippines is one of the largest company that manufactures back cases for mobile phones and your PDAs (Personal Digital Assistant). Their ingeniously crafted cases are meticulously designed by their graphic designers in the Philippines and carefully printed in China with the brand name: HEAD CASE. The company also prides itself to be the brand […]

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM […]

Iqor Test Questions and Answers

iQor is a global technology and services companies in the world that operates in seven countries around the world that provides a range of different IT and BPO services in financial services, marketing, healthcare, telecommunications and even government administration. In the Philippines, Iqor is one of the most renowned companies in the call center industry […]

How to get to Chartis Alabang?

Question: How to get to Chartis Alabang? Answer: Answer: Chartis Philippines has a satellite office located in The Paragon Corporate Center, Madrigal Business Park, Alabang – Muntinlupa City. Residents from Las Pinas, Muntinlupa and nearby areas can take a jeepney ride going to Alabang Town Center and alight near Acacia Avenue; then take a 5-10 […]

10 Tips to Be a Good Telemarketer

Being a telemarketer can be challenging. Most of the time, you get rejected, no matter how much you try. There are ups and downs in the telemarketing, there are good days as there are bad. If you have become frustrated because you have always fallen short of your goals, this article will try to give […]