Sitel Philippines Job Openings

Plan for your future and follow the right path. Be part of our Financial Account as a Customer Service Representative! This is your life. Choose to live it. Sitel Philippines Customer Service Representatives (Financial, UK & Telco acconts) Technical Support Representatives PHP 20,000 signing bonus for Canadian Telco Account PHP 21,000 package for Technical Support […]

Teletech Philippines Job Openings

Hit The High Notes! Join a group of spirited professionals who aren’t satisfied sitting in the audience. At Teletech, employees own the spotlight. So join us, and let your spirit shine. Telstra, Australia’s largest telecommunications company and Teletech, a pioneer in consulting, technology and customer care have created a partnership to enhance the level of […]

24/7 Customer Philippines Job Openings

Join the [24]7 Life – The Intuitive consumer experience company Pioneer Retail Account – US retail Program for our Ortigas Site! Customer Service RepsCustomer Sales RepsTechnical Service RepsFinancial Service Reps Join our Pioneer Chat Account! Intui-Chat: Revolutionizing Consumer Chat experience Customer Sales RepresentativesTechnical Service RepresentativesCustomer Service RepresentativesFinancial Service Representatives Chat Solutions Specialists We encourage Job Shifters and Fresh […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Sutherland Global Services […]

Sutherland Philippines Job Openings

Got the message? Meet up with Sutherland too! PEZA’s Three-time “Outstanding Employer of the Year” Apply Now! Customer Service and Technical Support Consultants *Free meals for applicants who pass the initial interview *25 cell phones will be raffled off to successful hires! Holiday Open House – Dec 16-20 9am to 5pm Be the star of […]

Zest Air Customer Service

Zest Air is the newest airline transportation service company in the Philippines established on 2008 by AMY Holdings Corp. As the newest airline service provided, the company immediately distinguished itself against competitors with its innovative market strategies and the use of brand new aircrafts to ensure the best comfort, the optimum safety and best service […]

Obstacles to Customer Service

Customer service is the care or attention that a client receives before, during and after a purchase, which constitutes a big factors in the client’s decision to purchase and to measure value or product quality. Customer service is at the heart of the call center industry because it is basically the primary service that a […]

Customer Service Standards

Customer service refers to that totality or a series of services provided to a customer before, during and after a purchase aimed to enhance customer satisfaction. Customer service standards refer to the benchmark or model by customer service should be facilitated. Every company has the right to establish its own standards for customer service. These […]

Sykes Philippines Job Openings

Be part of the Call Center that Started it All – Sykes Join our Travel Account Sales Team and get P500 on the spot when you attend the first day of training.  Earn as much as Php 45,000 in incentives alone! At least 18 years old and completed high schoolConversant in English languageWilling to work […]

Sky Cable Customer Service

Established in January 1990, Sky Cable is the leading commercial cable TV service provider in the Philippines with over half a million subscribers. It provides postpaid cable TV service, prepaid cable TV service, and the fastest residential broadband internet service in the Philippines. These ranges of services are provided in different bundles and packages that […]

I-Net External Support

I-Net External Support is a family owned contact service company established in 2009 that exclusively provides customer services and other customer relationship management services Forex World Pty Ltd. Forex, a division of the Australian Forex Global Group of Companies established in 1983 which provides transportation, logistics and delivery services to Filipinos living in Australia. The […]

Best Customer Service Spiels

The best customer service spiels are characterized by its sincerity, optimism and focus on the customer’s needs. The sincerity of the spiel is determined ultimately by the agent, which is reflected in the spontaneity and naturalness of the voice, tone and delivery of the agent. Optimism on the other hand refers to the cheerfulness and […]

Dell Call Center Philippines Job Openings

Ready to fine-tune your career? Meritocracy. Empowerment. A passion for technology and unique solutions. That’s what success sounds like at Dell. Explore our career opportunities, and discover how brilliant your career can be. Pasay and Quezon City Sites Technical Support Representatives provide phone technical support to dell system/product customers Senior HR Generalists Finance Manager When […]

Access Worldwide Philippines Job Openings

Imagine Working with only the Best from Both Groups (Sales & Customer Service) Inbound Sales Representatives Work with a pioneer group of top sales and customer service representatives Handle calls and sell for the top telecom company in the US Signing Bonus of Php 15,000 Start earning commission as early as Training Phase. Now Hiring […]

Non Voice Account

The call center industry is not limited to the voice calls whereby the customer representatives communicate with clients through verbal means. A non voice account pertains to an account in a call center wherein agents communicate with clients in written form instead of talking to them verbally. In which case, customer queries are responded to […]

EXL Philippines Job Openings

Career or Profession? In EXL, you don’t have to choose.  In EXL, get the chance to practice your medical or financial profession while building your career in the BPO industry.  Caring beyond borders. EXL helps in making sure that its global clients are mobile and responsive to the needs of a multinational organization.  Be a […]

Aegis PeopleSupport Philippines Job Openings

AEGIS is currently looking for Customer Service and Technical Support Representatives for the following verticals: Travel & Hospitality Travel Specialists Travel Sales Representatives Consumer services Hotel Reservations Specialists Technology and Telecommunications Financial Software Specialists IT Sales Technical Support Agents Conferencing Agents Banking Collections Specialists Banking Specialists Can you speak Cantonese? Aegis is looking for Chinese […]

Call Center Management Strategies

Call center management is a very broad subject that can be overwhelming for a professional hands-on supervisor to undertake considering the time constraints. However, there are simpler approaches to call center management that comprehensively covers the different factors crucial for effective customer service delivery. Effective service is comprised mainly by three major components namely effective […]

Sun Cellular Customer Service

Sun Cellular is one of the three biggest mobile and wireless telecommunications provider in the Philippines. It was originally known as the Digitel Mobile Philippines, Inc. (DMPI), and was established by Digitel in 2001 Sun Cellular offers a broad array of service innovations including voice, messaging and international roaming services, internet connection among many others. […]