Zest Air Customer Service

Zest Air is the newest airline transportation service company in the Philippines established on 2008 by AMY Holdings Corp. As the newest airline service provided, the company immediately distinguished itself against competitors with its innovative market strategies and the use of brand new aircrafts to ensure the best comfort, the optimum safety and best service […]

Air Relay Corporation

Air Relay Corporation gives an extensive span of assimilated direct marketing answers to some of the nation’s biggest telecommunications financial services and publishing service organizations. Air Relay Philippines agrees to collaborate with their clients on a number of levels from varied program outsourcing. Air Relay Corporation plays an important role on their respective clients; they […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

PAF Finance Center

The PAF (Philippine Air force) Finance Center is a unit under the Philippine Air Force created to provide financial services to its members. The PAF Finance Center was established on Oct 1973 in pursuant to General Order Nr 130 initially as a provisional unit. It is headed by the Commanding General whereas Comptrollership pertains to […]

How to go to Next BPO Davao?

Question: How to go to Next BPO Davao? Answer: Next BPO Solutions main call center office is currently situated in Fred-Ric building, along McArthur Highway, Matina, Davao City. Nearest landmarks to Next BPO Davao are Ateneo de Davao, NCCC Mall, Matina Town Square (MTS) and Suzuki Cars. Residents from Matina can easily get to Next […]

How to go to e-Southwave Davao?

Question: How to go to e-Southwave Davao? Answer: e-Southwave Contact Solutions main call center office is currently located in Centron Building, along Quirino Ave., Davao City. Nearest landmarks to are BBQ Boss, Tower Inn, and Samsung Service Center. Residents from Davao can take a jeepney ride travelling via Quirino ave.; alight near Gen. Luna St. […]

How to get to 825 Solutions Davao?

Question: How to get to 825 Solutions Davao? Answer: 825 Solutions main call center office is currently situated in Lozada Subdivision, Panabo City, Davao. Nearest landmarks to 825 Solutions Davao are Panabo National High School and Citilink Mall. Residents from Davao, Tagum, Mati, Butuan can take a bus ride going to Panabo and alight near […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

How to get to GSS Davao?

Question: How to get to GSS Davao? Answer: GSS Philippines main call center office is currently situated in Metro Lifestyle Complex in Davao City. Nearest landmarks to GSS Philippines are Davao National High School and Bo’s Coffee Club. Residents from Davao can easily get to GSS Davao call center via jeepney ride travelling to F. […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

How to go to Concentrix Davao?

Question: How to go to Concentrix Davao? Answer: Concentrix Technologies has a satellite call center office located in Damosa IT Park, Building 1, along JP Laurel, Lanang, Davao City. Residents from Davao can take a jeepney ride going to Damosa IT Park; then take a 5-10 minute walk towards Building 1 to reach Concentrix Davao. […]

How to go to Air Relay Libis?

Question: How to go to Air Relay Libis? Answer: Air Relay Corporation main call center office is located in IBM Plaza Building Eastwood City Cyber Park Libis, Quezon City. If you are coming from North Area (Caloocan, Monumento) or South Area (Pasay, Paranaque), you can take a MRT ride to Cubao Station; then walk towards […]

Transnational Diversified Group

Founded in 1976, the Transnational Diversified Group of Companies (TDG) is an internationally aggressive and progressive conglomerate of more than 30 highly successful companies engaged in logistics (International Shipping, Transportation, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Airport Support & Aviation Services), Ship management (Crew Management, Seafarer Training, Maritime Education, Tanker Operations, […]

Wallem Innovative Solutions

Wallem is one of the largest and veteran providers of maritime solutions. It was established in 1903 in Shanghai, China by Haakon Wallem primarily engaged in ship broking and chartering and hand since established its reputation and expertise in the comprehensive management of ships. With over 100 years of experience and a global network of […]

Air Relay Philippines Job Openings

Air Relay Philippines is expanding! As an ARC employee and they will tell you, it’s our people that make use the special place that we are. We have a passion for our people. We are currently seeking 145 Telephone Professionals. Air Relay Philippines is currently looking for dynamic individuals to fill: 6 Supervisor and 150 […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Orient Overseas Container Line (OOCL Philippines)

Your Vital Link to World Trade. Orient Overseas Container Line or OOCL is one of the world’s largest integrated international container transportation, logistics and terminal companies that is based in Hong Kong that provides fully-integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, North America and Australia. OOCL Philippines was founded […]

I-Net External Support

I-Net External Support is a family owned contact service company established in 2009 that exclusively provides customer services and other customer relationship management services Forex World Pty Ltd. Forex, a division of the Australian Forex Global Group of Companies established in 1983 which provides transportation, logistics and delivery services to Filipinos living in Australia. The […]