How to go to Newfield Quezon City?

Question: How to go to Newfield Quezon City? Answer: Newfield International Philippines has another call center training center located in President Tower, along Timog Ave., Quezon City. Nearest landmarks to Newfield Quezon City are Merci Restaurant and Pan De Manila. Residents from Philcoa, Fairview and nearby Quezon City areas can take a jeepney ride going […]

How to get to Novenix Quezon City?

Question: How to get to Novenix Quezon City? Answer: Novenix Philippines main call center office is currently located in Eton Cyberpod Centris, along EDSA corner Quezon Avenue, Quezon City. Nearest landmarks to Novenix Quezon City are SM Hypermarket and McDonalds. Residents from Caloocan, Munoz and nearby areas can take a bus ride going to Quezon […]

How to go to Amberbase Eastwood?

Question: How to go to Amberbase Eastwood? Answer: Amberbase Solutions Philippines main call center office is currently situated in Eastwood Corporate Plaza, inside Eastwood City, Libis, Quezon City. Nearest landmarks to Amberbase Eastwood are Citibank Building and McDonalds Eastwood. Residents from Marikina, Pasig, Cainta and nearby areas can easily reach Amberbase Eastwood by taking a […]

How to get to Global Contact Services Eastwood?

Question: How to get to Global Contact Services Eastwood? Answer: Global Contact Services main call center office is currently located in IBM Plaza Building, inside Eastwood City, Libis, Quezon City. Nearest landmarks to GCS Eastwood are Starbucks and Eastwood Central Park. IF you are coming from EDSA, there are several ways to get to Eastwood […]

How to get to Henderson Blake Eastwood?

Question: How to get to Henderson Blake Eastwood? Answer: Henderson Blake Business Solutions Philippines main call center office is currently located in Cyber One building, inside Eastwood City, Libis, Quezon City. Nearest landmarks to Henderson Blake Eastwood are The Sandwich Guy and KFC Eastwood. Residents from Pasig, Marikina and nearby areas can take a jeepney […]

How to go to Bodog Nation Quezon City?

Question: How to go to Bodog Nation Quezon City? Answer: Bodog Nation Philippines main call center office is currently located in Eton Cyberpod Centris, along EDSA cor Quezon avenue, Quezon City. Nearest landmarks to Bodog Nation Quezon City are Centris and MRT Quezon ave. station. Residents from Fairview, Novaliches, Project 6 and nearby QC areas […]

How to go to MicroSourcing Eastwood?

Question: How to go to MicroSourcing Eastwood? Answer: MicroSourcing Philippines main call center office is currently located in 1880 Eastwood Avenue Building, along Orchard Road, Eastwood-Libis, Quezon City. Nearest landmarks to MicroSourcing Eastwood are Security Bank and Eastwood Central Park. If you are coming from EDSA, there are several options to get to Eastwood city. […]

How to go to Genpact Quezon City?

Question: How to go to Genpact Quezon City? Answer: Genpact call center has a satellite office in Quezon City. Genpact Quezon City is currently located in One Cyberpod Centris, quezon city. North area residents (Caloocan, Munoz) and South Area residents can take a bus or MRT ride to Quezon Ave. station, then just take a […]

How to go to Linkstar Eastwood?

Question: How to go to Linkstar Eastwood? Answer: Linkstar Philippines main call center office is currently located in Cyber One Plaza building, along Eastwood avenue, Eastwood City, Libis, Quezon City. Nearest landmarks to Linkstar Eastwood are KFC, BDO and The Sandwich Guy. Residents from Fairview, Philcoa and nearby QC areas can take a jeepney ride […]

How to get to NCO Quezon City?

Question: How to get to NCO Quezon City? Answer: NCO Group main call center office is in ELJ Building (inside ABS-CBN Compound), Quezon City. If you are coming from North or South Area (Pasay, Paranaque, Las Pinas) via EDSA, just take the MRT to Quezon Avenue station, then take a 10 minute walk along Quezon […]

City Discovery Asia Pacific

City Discovery is a leading provider of sightseeing tours, travel experiences and ground transportation worldwide. City Discovery Philippines is about helping people and tourists make their travels an unforgettable experience in their lives from hotel where they stay, airline they use, the places that they visited and the activities that they did. City Discovery Asia […]

Cyber City Teleservices

The first call center in Southern Mindanao, Cyber City Teleservices was founded on 1999 and now ranks as a premier leader “CRM Solutions & Services “. CyberCity Teleservices provides a broad array of customer relationship management services customized to its partner’s requirements and operations to ensure that they work as one tea. Cybercity Teleservices provides […]

How to get to Stream Quezon City?

Question: How to get to Stream Quezon City? Answer: Stream Philippines call center has opened a new satellite office in Quezon City. Stream Quezon City is strategically located in SM North EDSA Annex, along EDSA, Quezon City. If you are coming from North Area (Quezon City, Cubao, Fairview), you should be familiar with SM North […]

How to go to MSGNI Quezon City?

Question: How to go to MSGNI Quezon City? Answer: Multi-Source Global Network main call center office is currently located in LOC building, along V. Luna corner eastwood ave., Quezon City. Nearest landmarks to MSGNI Quezon City are NSO building and Jollibee. Residents from San Juan, Sta. Mesa, Manila and nearby areas can take a LRT-2 […]

ICT Group

The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in financial and insurance institutions, telco, healthcare services, IT companies and government. The financial crisis of 2008 that beleaguered the world economy took its toll of ICT Group as the company began shutting down its delivery […]

Acestar Telecommunication Systems

Acestar Telecommunication Systems was established in Hong Kong in 2000. Acestar Telecoms Hong Kong Ltd. (ACESTAR) is an External Telecommunications Service Provider that was license by the Office of the telecommunications Authority or the (OFTA). It is then and up to now the number one provider of international wholesale carrier services in Hong Kong. The […]

Philippines Laws on Call Center

General laws relating to labor is basically contained on the Philippine labor code. There are particular provisions that generally refer to labor which applies to the call center industry such as employment of night workers, mandatory deductions and health guidelines, rights of women, provisions on overtime work and holidays, night work schedules, penalties or erring […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

Dressing Up In Call Centers

Most call center companies do not impose a dress code. However some companies try to put up a dress code in order to maintain a business ambiance in the office. However, there are usually no prescribed uniforms that employees must wear. In most instances, employees and agents are ask to wear casual attire which they […]

Night Differential for Call Centers

Night Differential is an additional amount paid to an employee who works at night between 10 p.m. and 6 a.m. This pay is compulsory as provided by the Labor Code of Philippines. Article 86 of the Labor Code stipulates that “every employee is entitled to a night shift differential or night shift pay of not […]