How to go to Convergys San Lazaro?

Question: How to go to Convergys San Lazaro? Answer: Convergys Philippines has a satellite call center office located in Vertex One Building, along F. Yuseco St., San Lazaro, Manila. Convergys is just located at the back of SM San Lazaro. Residents from North Area (Caloocan, Monumento), Manila and nearby areas can take the LRT-1 ride […]

How to go to E-Kontact San Juan?

Question: How to go to E-Kontact San Juan? Answer: E-Kontact Technologies, a subsidiary of Mitel, main call center office is situated in Pasadena st., San Juan City. Nearest landmark to E-Kontact San Juan is City Garden Townhomes. Residents from San Juan, Sta. Mesa, Quiapo and nearby areas can take a bus ride to Pasig/Cainta and […]

How to get to Lattice San Juan?

Question: How to get to Lattice San Juan? Answer: Lattice Networks Philippines main call center office is currently located along Gen. Bautista st., San Juan City. Nearest landmarks to Lattice San Juan are Kumon and Shell Gas station. Residents from San Juan, Cubao, Sta. Mesa and nearby areas can easily reach Lattice San Juan via […]

How to get to Metacom San Juan?

Question: How to get to Metacom San Juan? Answer: Metacom BPO Solutions main call center office is currently located in VV Soliven building, alond EDSA, San Juan City. Nearest landmarks to Metacom San Juan are Chrysler Showroom and KFC. If you are coming from EDSA, the fastest way to Metacom San Juan is via MRT […]

How to go to Springboarders San Juan?

Question: How to go to Springboarders San Juan? Answer: Springboarders Philippines main recruitment office is currently situated in Richbelt Terraces, along Annapolis st., San Juan City. Nearest landmarks to are Slimmers World and Metrobank. Residents from Sta. Mesa, San Juan and nearby areas can take a jeepney/bus ride going to Pasig and alight near Greenhills; […]

ICT Group

The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in financial and insurance institutions, telco, healthcare services, IT companies and government. The financial crisis of 2008 that beleaguered the world economy took its toll of ICT Group as the company began shutting down its delivery […]

How to go to BPO International Manila?

Question: How to go to BPO International Manila? Answer: BPO International Philippines has a satellite call center office currently situated in Vertex One building, along F. Yuseco st., Sta. Cruz, Manila. Nearest landmarks to BPO International Manila are SM San Lazaro, BPI bank and Mang Inasal. Residents from Manila and nearby areas can take a […]

Philippines Laws on Call Center

General laws relating to labor is basically contained on the Philippine labor code. There are particular provisions that generally refer to labor which applies to the call center industry such as employment of night workers, mandatory deductions and health guidelines, rights of women, provisions on overtime work and holidays, night work schedules, penalties or erring […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

Acestar Telecommunication Systems

Acestar Telecommunication Systems was established in Hong Kong in 2000. Acestar Telecoms Hong Kong Ltd. (ACESTAR) is an External Telecommunications Service Provider that was license by the Office of the telecommunications Authority or the (OFTA). It is then and up to now the number one provider of international wholesale carrier services in Hong Kong. The […]

Night Differential for Call Centers

Night Differential is an additional amount paid to an employee who works at night between 10 p.m. and 6 a.m. This pay is compulsory as provided by the Labor Code of Philippines. Article 86 of the Labor Code stipulates that “every employee is entitled to a night shift differential or night shift pay of not […]

Dressing Up In Call Centers

Most call center companies do not impose a dress code. However some companies try to put up a dress code in order to maintain a business ambiance in the office. However, there are usually no prescribed uniforms that employees must wear. In most instances, employees and agents are ask to wear casual attire which they […]

Convergys Philippines Job Openings

Ignite Change. Telstra, Australia’s largest telecommunications company in partnership with Convergys, the premier BPO company in the Philippines invites you to make a difference. Come and join our expanding Aussie family. As we grow, so too will your opportunities. enjoy stability and a long fulfilling career – one with rewards and recognition for the great […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]