Solutionz Call Center offers reasonably priced customer leading quality services tailor fitted to client requirements that highlights on single point of contact, elasticity and hands-on uninterrupted enhancement procedures, and guaranteed industry best practices for response, resolution and customer satisfaction.
Solutionz Call Center has expertise in the following areas: Outbound Calling for telemarketing and inbound Calling for providing customer sales supports services for security, audio, video and the airline industries. Despite the expertise of the company in the aforementioned areas, it also capable of scaling its operations to suite the requirements of its clients.
Solutionz Philippines offers both voice/non-voice accounts to reach and respond to the communication preferences of all types of customers at their convenience. More than just a contact center, the company also helps in providing clients with comprehensive analysis and documentation of their market in order to improve their products and services. As the marketing channel that is afforded to have direct contact with clients, Solutionz Call center extends its services in providing data on the market of its clients which forms as the basis for behavioral research and market analysis, whose inputs can be used for improving or innovating products and services as well as approaches to marketing.
The call center also offers to a certain extent consultancy services for its clients as well as for other the call center companies with its dominant know how and extensive experience on customer care in order to help companies reach international standards and achieve their targets.
The strength of the Solutionz Call center lies on its human resources. Solutionz Philippines only hires the most talented, target-oriented and passionate people who have reached a certain level of experience from other professional works. Moreover, the company implements a vigorous offshore development procedure that provides the benefits of parallel development and decreased requirements on customer resources. It infrastructure in the company utilizes the latest IT equipment to handle various channels of communications including VOIP, telephone, fax, and web chat.
Solutionz Call Center Philippines office address
- Solutionz Bacolod
Silay City, Bacolod