VCustomer Philippines delivers the first-class multi-channel call center services and technology and the key to motivates and supports the grow sales of their clients as well as to intensified the customers satisfaction and to form a customer loyalty. It was already 12 years that vCustomer existed in the call center business. They have gone through a lot in terms of giving services to their clients and people behind the company. VCustomer Philippines are experts in the areas of Sales and Marketing Outreach, the customer support and the technical helpdesk.
For their 12 years in the business, VCustomer Philippines employs its 3000 plus around the globe workforce down to work at home capabilities from the managed centers from around the globe. Their employees who are unfailingly voted vCustomers as their worlds supreme rated companies in an employee gratification, they do their business 24/7 for their clients that includes the 20 Fortune 500 brands and the 10 captivating technology startups. They are making a big difference in terms of their proficiency and knowledge in giving the best services across the country. They are giving the best solutions possible for every client they handled and helping those who are in need of some improvements and renovations.
VCustomer Philippines main goal is to emphasis on quality and productivity together with capability to help their clients to produce incremental revenue that includes the, increase cross sell, the upsell of services and products, the affectivity of the products, the service promotions through business analytics and the intelligence of the customers on how to interact with each other that will empower them to give the toughest value propositions in the call center industry.
VCustomer Philippines is keen in giving their increase in customer satisfaction and loyalty, it is basically through call routing that matches skill to agree to customer requirements demanding application of six sigma processes, by means of quality audit and continuous improvement philosophy and the next is the real-time web dash boarding report that they usually offer to their customers.
VCustomer Philippines call centers are located in:
- vCustomer Eastwood City
3/F eCommerce Plaza, Eastwood
City Walk 2, Eastwood City, Libis, QC
Phone: +632 666-2821, 709-1873
- vCustomer Cebu
JEZA IT Building
Gen. Maxilom Avenue
Cebu City Philippines
VCustomer main headquarters is in:
23, Wendover Drive
Surrey GU16 9QP,