Second to none, the VXI Global Solutions bluntly aims “to be the best Contact and IT Solutions company in the world every single day”. Such mission highlights VXI Call Center bold objective that intends to achieve in every single transaction and customer interaction that it conducts. Formerly known as Multi-Cultural-Marketing, VXI Call Center was founded on 1997 with the vision to provide an efficient method to customer management flawlessly integrated with its own brand of customer service and high technology. VXI Call Center initially started as a fully integrated customer contact center with expertise in multilingual and multicultural solutions. VXI Global Solutions now belongs on top 50 telemarketing companies in the US.
For its customer contact management service, VXI Call Center offers In-language capabilities, customer customer acquisition, customer care that turns interaction to satisfaction and retention, inbound and outbound service offering for lead generation, help desk ad tech support on different products and services, data entry and processing, account management and business to business solutions. For its IT solutions, VXI Global Solution offers Quality Assurance and software testing, software application development, application management and maintenance, Data & Business Intelligence Warehousing (Oracle and ERP) as well as IT Infrastructure technical management. In conducting its IT solutions, VXI Call Center relies beyond the technical expertise of its personnel but provide a thorough risk alleviation process, unified emphasis on quality, proficient project management and sophisticated communication and global delivery services.
VXI Global Solutions offers quality of support and service from acquisition and fulfillment to care and retention. VXI began operating as a provider of outsourced contact services in the ethnic, in-language market segment. While we continue to be unique in our services our mainstream English speaking service dominates our total project portfolio today.
Recognizing the increasing role of information technology in the global marketplace, VXI Global Solutions acquired a software development company in 2001 for which it extended its services to include IT outsourcing particularly in areas of Software Quality Assurance and Testing. For which, VXI Global Solutions emerged as the top brand to customer contact management solutions and Software Development Services.
VXI Global Solutions manages over 5000 inbound / outbound seats across the US, China, Thailand, Taiwan, and the Philippines. Our agents do business in over 25 different languages, supported by in-language Recruiting, Training, & Quality Assurance.
VXI Global Solutions call centers are located in:
For career opportunities, visit VXI Philippines Job Openings.
good when it comes to salary but poor in terms of policies. if you want money then surely this is the best company for you.
i applied to this call center.i was told to receive a call the next day to have my final interview for the outbound account.unfortunately,they did not make any call.feel free to say if your not gonna hire an applicant than to make them wait for nothing.i did pass the exam but they did not call me for the interview.