Established in 2013, 3CC Call Center is a BPO company that exclusively servicing its London Head Office Benz Travel Limited, a travel agency situated at prestigious offices just off Oxford Circus in the heart of London. 3CC Philippines was conceptualized in the belief that exceptional customer service and sales is an integral part of every travel company as well as in response to the growing trend in which people are flocking to the internet to book their airfare tickets, hotels and rental cars, among others. Through 3CC call center, Benz Travel has increased its revenue, service levels and customer satisfaction for their online customer base.
3CC Call Center provides intelligent sales, service and technology solutions specializing in inbound and outbound voice and live chat to effectively help Benz Travel to acquire new customers and maximize ROI by servicing and growing existing customers. Among 3CC Philippines major support services included Reservation & Corporate Travel Management, 24×7 Helpdesk, Email Management, Sales and Reservations, Web Chat Sales and Service, Inbound Customer Service, Customer Relations, Website Navigation, Specialty Help Desk, Accommodation Services and Technology Solutions.
3CC Philippines also specializes in discount air travel, inclusive tour packages, business travel, hotel accommodations, car hire and late travel bargains. To achieve quality services, the company’s networks are PCI compliant and regularly scanned for vulnerabilities, its systems are designed with disaster avoidance in mind and its technology resources regularly integrated and interfaced with both authenticated and unauthenticated sides of customer networks, allowing for safe and secure encrypted transactions.
3CC Call Center Philippines office location:
- 3CC Makati
15/F BA Lepanto Building
Paseo De Roxas, Salcedo Village
Makati City, Philippines
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