A&E Global Fusion, a California based BPO Company that provides IT outsourcing services and contact center services. For the former, the company providing in IT-enabled services and consultancy to connect clients with top-tier technical professionals to fulfill projects and deal with current technology needs. This includes project management, system integration, software development, web development, conversion to computerized system, IT renovation of obsolete systems, digitalization of database, among many others.
A&E Global Fusion has a team of IT experts who has the sufficient proficiency and expertise to deliver services beyond what clients expect. And with the implementation of an American style management, clients can expect services that are on time and of quality that is at par with world standards. For the latter, the company specializes in developing customer relationships handling both inbound and outbound contact center services. The inbound call center service is comprised of customer inquiry, customer support, tech support, account management, and the handling of other inquiry calls that originate from a customer. The outbound services mainly comprised o lead generation marketing campaigns to provide clients with quality b2b sales leads and prospects generate sales leads to increase sales volume, verify and validate global prospect databases, establish reliable market information, optimize cost of sales and improve product and service branding through excellent customer service experience.
A&E Global Fusion operates in three service locations in the Philippines namely in Manila, Cebu and Bacolod. Apart from successfully optimizing sales costs through offshoring, its service centers located in the Philippine provinces help complement its Manila operations which is often saddled with flood and typhoon problems. Thus, it was a strategic move for A&E Global Fusion to put up service Centers in Cebu and Bacolod to ensure consistent, dependable services.
A&E Global Fusion Philippines call centers are located in:
- A&E Global Fusion Fort Bonifacio
20/F Picadilly Star Building
4th Ave. and 27th St., Bonifacio Global City
Taguig City Philippines
- A&E Consulting Global Fusion Cebu
5F TGU Tower, Asiatown IT Park
Lahug, Cebu City
- A&E Global Fusion Bacolod
6th St., Lacson St., Bacolod City
Negros Occidental Philippines
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