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AICOM Solutions

Posted on October 21, 2019 | No Comments on AICOM Solutions

AICOM Solutions is a premium international Outsourcing Services which was awarded for its “Leadership, Innovation and Outstanding Performance”. AICOM Solutions Philippines synergizes seasoned skills, innovative ideas, and dedication for excellence to bring the best and most reliable knowledge and expertise that it bring into line our services with those of client’s business objectives.

AICOM delivers various solutions and outsourced services in three business areas namely voice services, non-Voice/backoffice and IT-related services. The Voice services essentially encompass customer management Services that includes Inbound and Outbound Customer Service & Client Retention, Technical Helpdesk Support and Sales Support. Non voice services are back office support services which included Content Processing & Development, 24/7 Virtual Assistance Program / Virtual Administrative Assistant, Web Content Management & Publishing and Content Editing & Development (Creative & Technical). Finally IT-related services included Custom Web-based Application Development and Integration, Application Management and Support and other Web Services.

People, process and technology is what differentiates AICOM Solutions from other BPO companies. It has a team of people who are highly trainable, with a neutral English accent, with the least attrition and that provides service oriented culture with a smile. AICOM Philippines process provides a systematic approach that include performance charts, daily quality metrics, performance based incentives and regularly quality reports. Finally, it implements technology infrastructure that is fully redundant, supported by fiber optic grade bandwidth and world class hosting and equipment.

By leveraging that company’s international knowledge workforce, AICOM can effectively help clients optimize cost, enhance organizational flexibility, provide companies freedom to focus on their core functions and operations and establishing enduring win-win relationships to effectively compete and succeed in the global marketplace.

As proof to its claims, the client portfolio of AICOM Philippines speaks for itself which included the World Bank, the Campbell Soup, and other Fortune 500 companies.

AICOM Solutions Philippines call center office address:

  • AICOM Ortigas
    Executive Office
    29F Oakwood Premier Joy-Nostalg Centre
    17 ADB Avenue, Ortigas Center
    Pasig City Philippines
  • AICOM Solutions Makati
    28th Floor, Tower 2
    The Enterprise Centre
    Corner Paseo De Roxas and Ayala Avenue
    Makati City, Philippines

AICOM Solutions satellite offices are located in:

Aicom Solutions
6th Flr. MetroPark Center
33 Wood Ave. South
Woodbridge, NJ 08830
Phone: 1-866-705-4505

AICOM Canada
15Floor Xerox Tower Building
Suite 1500, 5650 Yonge St.
Toronto, ON. M2M 4G3


Originally posted 2013-03-12 08:12:30.

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