Aldacom Call Center Solutions a business process outsourcing company established in 1999 that specializes in providing customer contact services and customer relationship management services. Aldacom Philippines distinguishes itself by delivery high quality customer service through effective, dependable, customizable and affordable call center solutions. The company prides itself in using a simple proactive approach to providing services that is more preferable and convenient to companies both large and small.
Aldacom Call Center Solutions starts off with a needs analysis or assessment covering the goals and objectives of an organization. Proposals are then devised to address those objectives and needs. Alternative proposals are included to meet the exact requirements of the client. Proposals are negotiated and modified along with the inputs of the client in order to better suit their needs. Once the plan is finalized, it is then implemented strictly according to what is agreed upon. Monitoring the activities as well as the results are conducted in order to further make the necessary adjustments and reach perfection.
Modifications are expected in lieu of the dynamic changes and corresponding changes in the requirements of the client. Finally, its delivery centers are located in the Philippines which allows the company to avail of highly professional and proficient service delivery teams that optimizes costs and translates to savings to the client. Relationships are further nurtured to established long term relations between the Aldacom Call Center Solutions and its clients.
Among the customer relationship and contact center services provided by Aldacom Call Center Solutions included Customer Relationship Management, Sales Leads generation, Fund Raising, conduct of market surveys , Inbound Telephone, Customer Support, Direct Response, Help Desk support, Lead Capture, Catalog Order Taking and Credit Card Processing, Services are provided in a multi channel format including Email/Web-chat or Telephone based. Live agents are provided 24-7.
Aldacom Call Center Solutions call center office address:
- Aldacom Call Center Solutions
2nd Floor Yabes North Paseo
Rizal Ave., San Fernando City
La Union 2500 Philippines
Tel: (63 72) 242-5481
Nearest landmarks: PSBank and Digitel building
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