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Altec Business Solutions

Posted on February 1, 2016 | No Comments on Altec Business Solutions

Altec Business Solutions is a company that is located in the Philippines that specializes in Business Process Outsourcing (BPO). It offers services to different international companies of various industries such as inbound and outbound calling, email and live chat support. Altec Business Solutions is committed to providing world class and cost effective outsourcing services to various companies across the globe.

PRODUCTS AND SERVICES
Inbound Customer Service – Altec Business Philippines has a pool of talented individuals whose skills when it comes to customer service were honed through a wide-breadth of experience. Thus, the company’s department for inbound customer service could guarantee a world-class performance when it comes to providing high quality customer service. Aside from inbound calls, Inbound Customer Service also includes live chat and email customer service.

Outbound Calling – This service is focused in providing services such as telemarketing, outbound customer service, surveying and other outbound call needs. The individuals that consist of the outbound team are not only trained to provide top quality customer service, but also, they are highly qualified when it comes to marketing strategies. This guarantees that the outbound sales and marketing of the clients can be increased, thus, the profit and the revenue of the company are also guaranteed to increase.

Answering Service – Apart from Inbound Customer Service and Outbound Calling, Altec Business Solutions also offers Answering Service. This includes message taking and appointment setting. This team is composed of highly skilled professionals as well, whose job is to take precise and accurate messages for the clients. Furthermore, they are also keen when it comes to details and other pertinent information that cannot be afforded to get overlooked. This guarantees accurate and precise information when it comes to appointment setting.

Data Processing – This team is comprised of talented people who are also into details, big and small. Thus, outsourcing the Data Processing at Altec Business Solutions is a great idea for any company, as Altec offers all forms of back end support and data processing service.

COMPETITIVE PRICING
Companies in various industries are guaranteed to have increased profits when they opt to work with Altec Business Solutions, as the company is committed to provide world class services at the lowest possible price. Thus, Altec Philippines is one of renowned BPO companies in the country which have several clients abroad. They already gained the trust and the confidence of these company owners simply because the company has already proven itself credible, both when it comes to services and cost.

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