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AltiGen Communications Philippines

A vision of global competitiveness. AltiGen Communications is the pioneer company in providing VoIP and telephony solutions since 1996 to small-to-medium sized businesses, companies with multiple locations, corporate branch offices, and call centers. This is in line with its vision of delivering the best yet most affordable technology/solutions. As a global company, AltiGen has an international network of offices across that world from North and South America, Africa, Middle East, Asia, and Europe but its headquarters and research and development centers are located in Silicon Valley California and Shang Hai China. In the Philippines, AltiGen Communications was established 2005 in line call center boom and the increasing demand for convergence.

AltiGen’s systems are designed with an open architecture, built on industry standard Intel based servers, SIP compliant phones, and Microsoft Windows based IP applications. Its adherence to widely used standards allows its solutions to both integrate with and leverage a company’s existing technology investment. The company’s IP applications suite provides organizations with a comprehensive business communications solution which included Voicemail, Unified Messaging, Automatic Call Distribution, Call Recording, Call Activity Reporting, and Mobility solutions among others.

The Standard Phone System Features of AltiGen Communications included IP PBX Softswitch, VoIP Phones, VoIP Servers, Auto Attendant / IVR, Voice Mail, Advanced Call Routing, Call Center (ACD), Call Recording, Call Detail Reporting and Conference Call. Its Advanced Phone System Features Windows Soft Phone Client, Call Center Agent Client, Call Center Supervisor Client, Windows Administration Client, Operator Console, IP Audio Conference Bridge, Mobile Communications, Multi-Site Enterprise Manager (API/SDK), AltiReach, AltiReport, SuperQ, AltiWeb, Max Communications Servers, MaxCommunicator, MaxOutlook and Maxcommunicator Mobile Edition. For its Business Phone Systems, AltiGen Philippines provides VoIP Solutions, Mobility Solutions and Call Center Solutions. Its advantage over other VOIP providers included Integrated Applications, Reliable Architecture and Easy Administration.

AltiGen Communications Philippines call center office address:

  • Altigen Ortigas
    18/F The Orient Square Bldg.
    F. Ortigas Jr. Road
    Ortigas Center, Pasig City
    Philippines
    Tel: (02) 910 0080

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