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Amdocs Philippines

Amdocs is a premier business process outsourcing firm designed to help companies embraced their biggest challenges and win in the connected world. It helps to simplify customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS, and network control and optimization product portfolio with value-driven professional services and managed services operations. Amdocs Philippines has a simple vision of innovation and market insight.

Amdocs Philippines provides Solutions such as CES 9.1 (Multi-Play, Network Care, Small Cell Solution, Smart Cell Placement) , Customer Experience Solution (BSS Advance, Cloud Enablement, Charging Smart Start Connected Home Solutions, Convergent Order Hub, MVNE Solution, Network Rollout Solution etc), Big Data (TeraScale Solution and Proactive Care Solution) , Cable & Satellite (CES Convergent Communication Solution for Cable and CES Multi-Play Smart Pack), Mobile Financial Services, RAN Optimization (Customer Experience Improvement Solution, Network Expansion, Managed Network Acceptance), Advertising & Media (Sales Experience Solution, Digital Fulfillment Management, Ard Network Monetization, SMB Social Experience, Advertising & Media Portfolio etc.) and Network Functions Virtualization (Network Cloud Service Orchestrator, NFV Services Partner Program and Virtualized Network Control).

Amdocs Philippines major products included Customer Management (Multichannel Customer Care and Selling and Proactive Insight), Revenue Management (Revenue Management Vision, Charging and Billing, Partner Management, Network Mediation Service Delivery etc), Operations Support Systems (Network Planning, Service Fulfillment, Inventory and Customer Network Experience) and Network Control (Virtualized Network and Network Access Control, Policy Control and Wi-Fi Control). For Network Optimization (Customer Experience Analytics, Intelligent Network Correlation, Network Acceptance and Benchmarking), t provides Digital Lifestyle Services (M2M Solution, Unified Communications and Connected Home Solutions), Compact CES, Unified Foundation and Support Services such as Testing Services, Consulting, Managed Services and System Integration.

Amdocs Philippines call center office location:

  • Amdocs Taguig
    12/F Net One Center Bldg.
    Bonifacio Global City
    Taguig, Philippines
    Tel: +63 2 479 5400
    Fax: +63 2 479 5401

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