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American Home Service Center

Posted on September 9, 2017 | 25 Comments on American Home Service Center

American Home Appliances is one of the most sought after brands when it comes to appliances in the Philippines. It is especially popular for microwaves among Filipinos as evinced by the fact that the American Home microwave oven is the top selling microwave in the country eight consecutive years now.

Lately, AH brand of washing machine has taken a big bite of the market share. The company envision bigger growth prospects especially with the launching of its other lines of electronic appliances particularly refrigerators, air conditioners and LCD/LED High Definition televisions. American Home Appliances had continually heed it commitment to the people or providing convenience to modern living by offering high quality innovative home appliances at reasonable costs that is within the reach of ordinary people.

As part of its commitment to quality, American Home provides great after sales service to all its patrons and clients. To find spare parts and repair requirements of your American Home appliances, the company provides a hotline number (3744567-74), where customers can call for customer and technical support requirements. This hotline number will inform customers of the designated and authorized service center that is located near you or if the company can provide home service to you.

Numbers of the service center in different locations are indicated in the warranty card that comes with your AH appliance that you purchased. In rare instances, the company may require you to bring your appliance to their service center especially if the appliance requires more detailed evaluation or diagnosis. The address of the American Home Appliances is in the American Home Bldg. Morato St. near Subic St San Francisco del Monte. Quezon City. This is the American Home Service Center headquarters in the Philippines which housed its management, marketing and sales (Trading) and customer assistance departments.

American Home Service Center Hotline Numbers:

Tel: 3762287 to 90 local 111 to 116
Mobile: 09228573157

American Home Imus

  • Emilio Aguinaldo Hwy, Palilo 2, Imus, Cavite

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  1. Jeejal Reply

    where is your service center located in NCR. Paranaque area. or any nearby place in paranaque…i have a defective microwave oven. thanks

    • Corazon Catadman Reply

      I bought a microwave oven at duty free last Nov. 18, 2012 and the item was found not to function at all when we tried to used it. We never had time to get it tested on the duty free because we are in a hurry to get home since we still have to travel far. Nevertheless, the item should be first tested by the store before it is up for sale. Please direct me to a repair center here in Imus or Bacoor Cavite so I can have it tested or replaced since the item is still under warranty.

      Thank you and hoping for your reply the soonest possibel time.

      Corazon Catadman

  2. leticia serdan Reply

    good day,

    i bought an lcd tv (american home-brand) but my problem is that the remote control of my lcd tv 32″ is not working. where can i buy remote control for american home lcd 32″ tv.? or what im going to do?

    please give some info. thank you.

  3. imelda sarile Reply

    can i get your nearest service center in bacoor or imus, need to repair a microwave oven.

  4. Susan Reply

    The narrative on American Home is very well said. However, when it comes to after sales service, they failed. I bought a chest type freezer on installment for 18 months at Western Marketing. I still have 2 months to go before I finally complete the installment. However, the chest freezer is not freezing anymore on the 15.5-month. I called Western Marketing and they contacted American Home Service Center on 3rd week of November 2012. American Home contacted me on November 29 on the price of the charges for pull-out and system reproduction. On December 4, 2012. I sms American Home why no one is contacting us on the scheduling of pull-out of our chest type freezer. The night of December 4, 2012, Chef’s Magic Trade Center, Inc. (American Home Authorized Service Center) pulled-out the chest freezer. On the night of December 13, 2012, the chest freezer was delivered to us saying it has been tested and working well. My maids were told that it should rest for 24 hours before the chest freezer can be plugged. On December 19, 2012, we plugged the unit and it’s not freezing any water and is of the same status as the time the unit was pulled-out. I called the mobile number of American Home and no one was answering. On December 20, 2012, I called again and no one answered the phone. On December 21, 2012, after several rings, the phone went “subscriber can not be reached.” therefore, I left an sms regarding the status of the chest freezer delivered last December 13, 2012. Thinking that they may all be on holidays, so I’m expecting for a return call on December 26, 2012. Since, there was no return call made by American Home, I called them up again and no one answers the call. Today, December 27, 2012, I called them up and still no one answers their mobile phone. I left an SMS saying “I’ve been calling you for days but no one is answering your mobile. What do you intend to do sa chest freezer na ni repair nyo, d chest freezer is not cooling at all. I will report this to American Home management if I don’t hear from you today.”

    I then called up Western Marketing to report the scenario. I was promised that she will contact American Home tomorrow morning.

    The mobile number used by American Home Service Center (Chef’s Magic Trade Center, Inc.)Receptionist-Aileen to contact me was 0922-8573157. The Supervisor who signed and authorized the release of the repaired unit signifying that it has passed through their tests was J.MOSQUITE. Technician was RICHARD/EVAN.

    Indeed, very disappointing.

  5. Anne Reply

    can i get your nearest service center in taytay rizal, need to repair a microwave oven.

  6. Boyet Reply

    I would like to ask, where is your nearest American Home service center here at Rizal? I am located at Binangonan, Rizal. There is a problem with my Rice Cooker (American Home Brand).

    Youre quick response is highly appreciaed.


  7. John Reply

    Hi Can you direct me to your service or shop for a refrigerator I bought from S&R Thanks

  8. Janet R. Aranas Reply

    My American Home Microwave-oven has been malfunctioned for a quarter, can you give me the address of your nearest service center here in Batangas?

  9. jing bolanos Reply

    Where is the nearest service center in San Pedro Laguna?

  10. Marizette Navarette Reply

    My split type a/c suddenly stopped working a year ago. Since I was abroad, I asked my mom and my brother to report it in American Home service center in the Philippines since it’s still under warranty. They said they will come to check it but no one came until the warranty got expired. Now that I’m coming to the Philippines for vacation, my mom went by herself to the service center and reported it again. Last week, one representative came to our house in Bulacan to check it and billed us P300.00 and left leaving a promise that he will come back for the parts so he can fix the a/c. It’s been a week and no one has come to fix the a/c.
    Is this really the way your service center works? Do I have to uninstall the unit and bring it to your service center for you to fix it? If that’s what you want in order to fix my a/c then you don’t have the right to be called service center. Your after sales sucks.

    • jacqueline Reply

      OMG!! I told them as much, do I have to bring the unit over for them to fix my AC. Seriously they have the worst customer service center!

  11. arlene nunez Reply

    Where is the nearest service center here in tanauan batangas… my washing machine needs to be repaired, it is still undet warranty used less than a year.

  12. MANUEL ORUGA JR. Reply

    I need nearest servicecenter for the spare parts ofmy Micro wave Location isPaete Laguna.

  13. cristina Reply

    Where is the nearest service center in angeles city

  14. 14/09/24

    I need to order a part for a Microwave Oven. I need a Main Board Assembly to Model #AMW-GC3000SX. Please give me the cost and I will need it sent to Cabadbaran in Agusan Del Norte – Mindanao. Thank You

  15. Lynus Reply

    Our American home automatic washing needs a repair please give contact number of service cente near pasig city. Thank you

  16. 15/02/01

    Hi, We got an American Home Washing Machine at home. And its rotary type switch for the Washer is not working anymore.

    Hence, we would like to bring it for possible repair, to any or your Accredited Service Centers please.

    Anticipating for your favorable response please. Thank You.

  17. jax Reply

    American Home? Not a good brand! I bought a blender worth P990 and has been using it for only 1 month and I can already see cracks all over it. I only used it for my baby’s food. Remember that the food I put in are boiled and very soft, like potatoes, rice, carrots, squash…I tried to bring it to their customer service here in Baguio but it’s located in La Trinidad Benguet. I got 3 children to attend to and I can’t go there just because of a stupid blender. Now I got us a new blender( another brand). Hope this will last.

    • Ish Reply

      Hello Jax, may I ask where in LA Trinidad? We need to have our LED TV remote control be checked. We cant seem to find a compatible remote control for our LED TV in the market. Much thanks.

  18. adrian Reply

    where is the nearest service center in angeles city? my LED tv is broken. please reply. thanks.

  19. Regina Delos Reyes Reply

    Do you have any service center near Las Pinas City. Quezon City is very far and we dont have a vehicle to bring it there. We have an American home washing machine which wash timer is already broken. It’s model is AWT-600T

  20. leilani p toledo Reply

    to whom it may concern:

    please give me nearest service center, my residence located at mapang-akit street, pinyahan, quezon city. there is a problem in my automatic washing machine its not draining after the wash. and the botton timer its already locked. i bought my washing machine on december 2014 at SM, Cubao, QC, and still paying for installment basis, as of today its my 7th or 8th payment for 12 months. On this matter i am requesting for a home service to checked and repair my washing machine. as i’ve known it still covers for warranty and free of charge for the repair since the item is still under warranty.

    Thank you and hoping for your reply the soonest possible time.

    Leilani P Toledo

  21. ALLAN V. CRUZAT Reply


  22. Michael Reply

    My mocrowave is not working right now. Do you have service center cavite?

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