Progress is what we aspire for. AMPM CONNECT CALL CENTER, INC. is an outsourcing firm specializing in customer relationship management world-class and cost-effective marketing and business solutions in both business to business (B2B) and business to consumer (B2C). in 2009, AMPM Connect Philippines was acquired by Direct Response.
AMPM Connect or Direct Response Primarily caters small and medium sized enterprises to help them increase their productivity and respond to the needs of their customers more efficiently. Upholding customer satisfaction is its primary mission which is a critical component of profitability. Direct Response Philippines exceptional customer service is designed to improve customer retention and loyalty and thus results to greater profitability. Aspiring for progress, it also commits to provide progress to all its clients.
Among the services of AMPM Connect call center included customer services which involve responding to customer requests and inquiries, following on inquiries as well as confirmation. It also provides order taking and other related services. For its outbound services, it specializes in leads generation and appointment setting for medical and conferences as well as sales, grand openings and special events.
As part of Direct Response, AMPM Connect call center now partakes of the new company credo of maximizing Campaign Revenue through LiveOps that improve campaign results by providing dedicated teams of experts who with deep experience in the trade. It provides Live Agent, IVR, LiveOps Mobile Solutions for DR, LiveWeb, Customer Service, Soft Offer, Lead Generation, Affinity Offers and Campaign Optimization.
AMPM Connect or Direct Response call center office location:
- AMPM Connect Cebu
4/F Gilaida Bldg.
218-G Osmena Blvd.
Cebu City, Philippines
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