> Call Center Companies > B7Stars International

B7Stars International

Posted on June 7, 2014 | No Comments on B7Stars International

Information drives results. B7stars International, Inc. is BPO firm that strikes a balance between European management principles, modern contact center technology, passionate professional Filipino call center agents, and reasonable pricing schemes. With its quality Control, Redundant and reliable systems, VOIP technology and Sales and marketing professionals, B7Stars Philippines offers the most reliable effective and satisfactory business services in the industry.

Among the inbound call center services offered by B7 Stars International included Customer Services / Service Fulfillment, Inquiries/ Requests/ Complaints Handling, Help desk / Technical Support, Order Taking / Order Entry / Order Processing, Reservations / Booking / Authorizations, Call Overflow / After Office Hours Support and Dealer Locators. Its outbound services included Telemarketing, Campaign Management, Market Research/ Telephone Surveys, Customer Retention/ Loyalty Programs, Billing Reminder, Up-Selling/ Cross-Selling and Lead Generation.

B7 Stars International also offers data entry services for output in a variety of formats such as database Format, Excel Format, Word Format, Access Format, Acrobat Portable Document Format, Text Format, HTML Format, ASCII, Binary accessible via the Internet E-mail, FTP Upload or CD-R or CD-W from a wide variety of sources online Data Entry, Online Timesheet Validation, Email support, Surveys, Dictionaries, Manuals, Encyclopedia, Questionnaires, Insurance Claims Processing, Guest/Customer Comment Cards, Polling Information, Company Reports, Index Cards, Market Research Tabulations, Warranty Registrations, and Property Tax Records, among others.

B7 Stars International prides of its Professional Management specifically, filipino work ethics and pro-active management ensure smooth transition to offshore staff leasing. Its call Center and Web Support Agents undergo rigid training and its services can reduce contact center costs by as much as 40% or more without compromising quality. B7Stars Philippines guarantees dynamic human assistance for customer service, technical support and other helpdesk functions, 24-7.

» Tags: , , , , ,

Leave a Reply

Your email address will not be published. Required fields are marked *