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B-Plus Outsourcing Solutions

B-Plus Outsourcing Solutions is a fast growing call center outsourcing firm that specializes in offering basic customer care services that continuously evolve by embracing innovative techniques, like – call blending, voice logging, soft phone, IVR, ACD, dialer software. B-Plus Philippines focuses on process optimization that ensures clients to get reduced costs while converting their business operations for a sustainable benefit.

B-Plus Outsourcing Solutions has skilled manpower and expertise to organize and manage huge inbound and outbound services. It conducts in-house training aimed at bringing customer satisfaction. BPlus Philippines offers a comprehensive range of voice based services that customized to meet up specifications and ensure better satisfaction. It helps advanced cost effectiveness and process enhancement with advanced operational efficiencies by saving on the labor costs, allowing access to State-of-the-art-technology, providing a Multi-channel approach allowing savings through the operational efficiencies and being able to handle high volume of calls.

Among the Outbound Call Center Services of B-Plus Outsourcing Solutions included Appointment Setting, Cross Selling and Upselling, Telemarketing Services, Market Research & Survey, Product or Service Promotion, and Lead Generation. Its Inbound Call Center Services included Answering Service, Customer Service, Direct Response Marketing, Helpdesk Solutions, Inquiry Handling, Tech Support Solutions, Sales Lead Qualification, Email and Chat Support. B-Plus Outsourcing Philippines also provides management of email traffic on behalf of its clients. At the heart of its services is the objective of working towards building quality customer relationship for its clients.

B-Plus Outsourcing Solutions Philippines call center office address:

  • B-Plus CDO
    3/F CDT-Kai Bldg.
    Hayes St. Camaman-an
    Cagayan de Oro
    Misamis Oriental Philippines

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