BPO Training Academy is the first and only Call Center Agent Training School dedicated to the professional development of individuals in the BPO and Call Center Industry. BPO Training Philippines offers a comprehensive call center training curriculum designed for people prospecting to work as a Call Center Agent or Technical Support Representative (Voice & non-voice) in call center industry.
BPO Training Academy has the most sophisticated BPO program that enhances and increases people’s chances of getting employed and building a lasting career in the BPO Industry. It employs a strategic training approach that professionalizes the career of call center agents as front liners of the industry. As testimony to the company’s effective service, many of its graduates now work for reputable call centers such as E Performax, Sykes Asia, Sitel, Stream, Citigroup, ACS, NCO, Convergys, Infonxx, IBM-Daksh, HSBC, Teleperformance and others. In fact, it currently holds the highest employment hit rate for graduates among all other call center training school of up to 90%. As a training institution, BPO Training Academy is a duly registered T.E.S.D.A. accredited technical school which is also an active member of Business Processing Association of the Philippines (BPAP).
Among the training programs that BPO Training Academy currently offers included Intensive Course for Call Center Agent (ICCAT), Foundation Skills Training (FST) for BPO, Supervisory Skills Training, Customer Service Training for BPO companies & Corporate (other industry), Leadership Training, Sales Clinic, Telemarketing Training for BPO companies & Corporate (other industry), Effective Business Writing, Training the Trainers, Team Building (indoor/outdoor), Quality Assurance Training, Effective Business Writing and Call Center Set-up.
BPO Training Academy is located at the 10th Floor Unit 1006 Cityland Herrera Tower, V.A. Rufino Street, Corner Valero Street, Salcedo Village Makati City, Metro Manila with phone (02) 624 1953.
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