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Callserv Corporation

Posted on March 29, 2015 | No Comments on Callserv Corporation

Established in 2006, Callserv Corporation is a Philippine-based contact center and customer support service provider dedicated in assisting international and local companies to realize maximum productivity with minimum investments. Its expertise in cutting edge technology and motivated and dedicated staff allows Callserv Philippines to implement and maintain strategies for quality in painstaking details.

Callserv Corporation provides a broad spectrum of fully-integrated IT offshore networking and consulting services dedicated to successfully navigate international corporations through the most mission-critical stages of their Call Center/CRM and other IT outsourcing venture. It offers both inbound and outbound services tailor fit to specific needs of companies. Inbound services included Customer Relations Management, Technical Support/Help Desk, Call Overflow/After Office Hours Support, Order-Taking, Inquiries handling, Reservations/Booking, Message Transcription, Live help desk support, E-mail, Live chat, 24X7 browsing assistance, and application or employee screening. For its Outbound services, Callserv Philippines offers Telemarketing, Telephone Surveys, Customer Retention/Loyalty Programs, Billing Reminders, Email Support, Cold calling, Appointment setting, Quality assurance service, Back office work, Up-sell, Cross-sell, Customer Win-Back/Donor Reactivation, Lead Generation/Qualification, Direct Mail Follow-Up and Program Testing.

Callserv Corporation’s business is built around sophisticated quality management concepts, incorporating rigorous processes and robust consulting checks and balances that ultimately help secure timely reliable and high quality results. It uses a partnering approach that strongly emphasizes a close collaboration with clients and network vendors. In this way, Callserv Philippines helps assist international and local corporations gain, sustain and develop competitive advantage by providing them with a unique and expounding spectrum of fully-integrated, Philippine-focused offshore IT consulting and networking services.

Callserv Philippines call center office locations:

  • Callserv Ortigas
    14/F CenterPoint Building
    J. Vargas Ave., Ortigas Center
    Pasig City, Philippines
  • Callserv Manila
    Champ Building
    Anda Circle Port Area
    Metro Manila Philippines
    Tel: (02) 495 0243

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