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Tongue Twister for Call Centers

April 22, 2019 Category :Articles 0

A tongue-twister is a paragraph, sentence or phrase that is innovatively formulated to be difficult to articulate resulting to amusing expression when mispronounced. The difficulty in articulating the tongue twister often rest on the similar sounds that it contains. To …

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Tech Support Probing Questions

March 26, 2018 Category :Articles 0

The technical support service in a call center is a service that is basically involved in fixing a technical problem of a customer. This technical problem usually arises in the use of a technological gadget or service. Such included the …

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Top 5 Call Center Interview Questions

March 26, 2018 Category :Articles 0

Do you have an upcoming job interview for a particular call center company? Are you feeling nervous already because you don’t have any idea what are the usual questions being asked by hiring managers? Do you have a call center …

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Zest Air Customer Service

March 26, 2018 Category :Articles 11

Zest Air is the newest airline transportation service company in the Philippines established on 2008 by AMY Holdings Corp. As the newest airline service provided, the company immediately distinguished itself against competitors with its innovative market strategies and the use …

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Cignal TV Customer Service

March 26, 2018 Category :Articles 119

Cignal Digital TV is a satellite television service provider in the Philippines that is owned and operated by Media Scape. The company was the first to offer digital television broadcast which allow viewers to enjoy the digital quality ouput of …

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Contact Center ng Bayan

March 26, 2018 Category :Articles 1

The Contact Center ng Bayan (CCB) serves as the center which Filipino citizens, Philippine residents, civil society organizations and other entities can contact to air complaints, send their concerns, voice their grievances, provide feedback and other recommendations or suggestions to …

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Korean Call Center

March 26, 2018 Category :Articles 1

Unlike the common conception of a call center that offers customer service assistance, technical service assistance or sales and marketing assistance, a Korean Call center refers to a call center the offer online English tutorial lessons to Koreans abroad. Much …

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History of Call Center in the Philippines

March 26, 2018 Category :Articles 0

A call center is a centralized office used delivery customer service through the phone such as receiving and responding to inquiries, collection of payments, providing tech support and other services which can be facilitated verbally through remote communications. Thus, call

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Logic Exam in a Call Center

March 26, 2018 Category :Articles 0

Logic exams typically refer to tests that involve discerning logical numerical and geometrical patterns as well as their application to proper reasoning. This type of test is especially provided to evaluate the ability of an applicant to think logically and …

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McDo Call Center

March 26, 2018 Category :Articles| Call Center Companies| Call Centers in Makati 5

The Mcdo Call Center pertains to the delivery service of McDonalds which was established way back in 2002 that provides deliveries 24/7 in Metro Manila and Metro Cebu. Mcdo Call Center manages the order taking and delivery operations of McDonalds …

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