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Hiring Undergraduates in Call Center

January 16, 2018 Category :Articles 5

The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The reason is quite simple. Certain professional positions in a call center company do not really require a college degree.

The …

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What is an Outbound Sales Agent?

January 16, 2018 Category :Articles 0

An outbound sales agent in a call center company is a call center agent tasked to call to potential customers to sell products and services of the company. It is termed “outbound” because calls are initiated by the agent. And …

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Pioneer Call Centers in the Philippines

January 16, 2018 Category :Articles 0

The oldest call centers in the Philippines apparently are the local call centers of major business companies that provided service to local customers such as call center of credit card institutions (BPI, Citibank), utility companies like Meralco as well as …

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Call Center Voice Modulation

January 16, 2018 Category :Articles 0

The modulation of voice is important for call center agents in order to make their verbal speech clearer and more interesting. Modulation of voice basically involves moving the pitch or tone of the voice up and down as oppose to …

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Job Interview Assessment for Call Center

January 16, 2018 Category :Articles 0

Whenever attending a job interview, it is important to be prepared and ready both physically, emotionally and intellectually. In the call center industry, job interviews are usually divided into two parts, the initial and final. The initial interview is basically …

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Training School for Call Centers

January 16, 2018 Category :Articles 1

While call center industry in the Philippines continually grows and the demand for call center agents still increases, getting employment to companies is still very competitive. A college degree is not an assurance of getting hired in a call center …

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Shakey’s Call Center

January 16, 2018 Category :Articles 13

Shakey’s is one of the most famous Pizza restaurant brands in the world. Shakey’s in the Philippines was brought by San Miguel Corporation on 1975, which was originally meant to introduce and complement the draft beer. Throughout the years, Shakey’s …

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SSS Call Center

January 16, 2018 Category :Articles 30

The SSS or Social Security system is the government arm mandated to develop and promote a viable, universal and equitable social security protection strategy to the Filipinos working in the private sector. This is in line with the state policy …

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Aiwa Service Center

January 16, 2018 Category :Articles 7

The Aiwa Corporation is a consumer-electronics company from Japan which started in the early 1970’s. It has its momentary popularity in the country for the comparable quality of its appliances particularly audio equipment at cheaper prices. In early 2000, the …

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CSR Travel Account

January 16, 2018 Category :Articles 0

CSR Travel Account pertains to a customer service account that is associated with the travel and the hospitality industry which included booking travels for tours, making reservations for the accommodation requirements of the tourists and other travel related needs. There …

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