The call center industry is known as an industry that operates during the night because most of the call center company’s clients are foreigners. This is one of the major reasons for the high employee turn over rate in the …

Pick up lines are essentially off the rack or spontaneous dialogues typically used by men to initiate a dialogue or a conversation with a woman. These are lines that are intended to flatter, catch the attention, stimulate interest or cause …

Unknown to many, the highest paying call center is actually a local call center of an international financial institution, to wit, Citibank. The Citibank call center is essentially a credit collection call center in which agents call credit card holders …

Call Center Company in the Philippines is very much in demand. That is why any graduate of 4 year course can apply and work as a call center, and applying in this company is as easy as 123, but there …

Working in a call center company has its advantages as well as disadvantages depending on the point of view of the working persons. Benefits also can have a positive impact on the part of the agent. But mostly the positive …

The Sutherland Company has a strong support to one another as their continued supports to individuals as part of a team. The company dedicated to commit the on-going community involvement and working to provide and preserve the environment. They are …

While companies normally aim to establish strong relations with customers and achieve customer retention, they also recognized that there are also disadvantages in customer retention as follows:

Old market. Maintaining a customer database is a must. However, there should be …

Working in a call center industry has its perks and team building is one of them. Most call center agents are looking forward to such events because this is the perfect time for them to relax and unwind. We all …

The call center back office support is very important on the business, especially for a call center company. The back office support has a straight effect on the contract center or in the front office of the company. Without this …

Philippines is the second largest call center business capital in the world today, the BPO companies knows that hiring call center agents is as easy as 123. They expect that hiring Filipinos as their agent means giving them salary not …