How does Psychology help in Call Center
Psychology is the scientific study of the human mind and how it affects behavior and attitude in a specific context
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Counter Objection in Outbound Call
Outbound calls are more complex and vulnerable to objection and rejection especially because agents are involved in cold calling. Hereunder
Read moreCall Center Etiquette
Phone etiquette is at the core of the call center etiquette which is constituted by conventional code of polite behavior
Read moreHow to start a Call Center Business in the Philippines
Starting a call center business in the Philippines is easy. Foreign investors are given utmost support by the Philippine government
Read moreCall Center Script Preparation
In the call center industry, the call script plays an important role because the communication of the customer service providers
Read moreHow to be a Great Sales Rep
Great Sales Representatives are not born. They are made. Becoming a great sales representative does not come from inherent traits
Read moreHow to Lower AHT?
In order to optimize the average handling time or AHT of an call center agent, it is important to dissect
Read moreCall Center Salary Scale
The call center industry in the Philippines relatively provides higher rates of salary compared to other industries. A starting salary
Read moreImprove Call Center Work Ambiance
The work environment in the office greatly contributes the success of the employees. This is especially true in call centers
Read moreHow to Pass a Phone Simulation?
A phone simulation test is an examination conducted in the call center industry in which applicants get to encounter a
Read moreTips for Weight Watchers
Weight Watchers is a company that provides weight loss and maintenance programs using a scientific approach to help its members
Read moreOnline Casino Jobs
The jobs available for online casinos pertains to jobs that relates to the typical games played in a casino such
Read moreTSR or CSR Job?
Customer service broadly refers to the provision of service to customers or clients in the whole duration of a purchase
Read moreCall Centers in Bulacan
The province of Bulacan promises to be a new seat of urbanization and commercialization not only because of its proximity
Read moreAccenture acquires Zenta
Accenture completes its acquisition of Zenta, a residential and commercial mortgage processing services in the US , last November 2011.
Read moreMinex Call Center?
There is no such thing as Minex Call Center. There is no Minex Call center in the Philippines or anywhere
Read morePLDT Call Center
The PLDT Call center is a general term which could refer to two entities namely, the PLDT hotline call center
Read moreVXI Philippines
Vision X Inc. is a primary provider of business process and IT outsourcing services in a wide-range of areas including
Read moreHazard Pay in the Philippines
Hazard pay is a compensation given to employees whose work is hazardous or dangerous in nature or report for work
Read moreTagalog CSR Jobs
Tagalog CSR Jobs basically refer to customer service representatives that communicate in Tagalog or a mix of Tagalog and English.
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