The Contact Center ng Bayan (CCB) serves as the center which Filipino citizens, Philippine residents, civil society organizations and other entities can contact to air complaints, send their concerns, voice their grievances, provide feedback and other recommendations or suggestions to …

Unlike the common conception of a call center that offers customer service assistance, technical service assistance or sales and marketing assistance, a Korean Call center refers to a call center the offer online English tutorial lessons to Koreans abroad. Much …

A call center is a centralized office used delivery customer service through the phone such as receiving and responding to inquiries, collection of payments, providing tech support and other services which can be facilitated verbally through remote communications. Thus, call …

Logic exams typically refer to tests that involve discerning logical numerical and geometrical patterns as well as their application to proper reasoning. This type of test is especially provided to evaluate the ability of an applicant to think logically and …

The Mcdo Call Center pertains to the delivery service of McDonalds which was established way back in 2002 that provides deliveries 24/7 in Metro Manila and Metro Cebu. Mcdo Call Center manages the order taking and delivery operations of McDonalds …

A lot of people are curious about the lifestyle of call center agents because they hardly see each other. This is because call center agents sleep during the day and is awake during the night. While rotating schedules may be …

With the advent of the social media revolution and dynamically changing profile of customers in the modern society has initiated the growth of the contact center industry in the Middle East particularly in Dubai. While the industry is still in …

Escalation is a management innovation for efficiently solving problems at the lowest levels possible. If a problem is not solved at the lowest level, it will be taken or “escalated” to the next level. If the problem is still not …

Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center …

Founded in 1874 as the Nations Bank, Bank of America assumed its current name when it acquired a San Francisco-based bank named Bank of America. Today, BA stands as the biggest financial holding company with global assets of $2.13 trillion, …