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Zest Air Customer Service

March 26, 2018 Category :Articles 11

Zest Air is the newest airline transportation service company in the Philippines established on 2008 by AMY Holdings Corp. As the newest airline service provided, the company immediately distinguished itself against competitors with its innovative market strategies and the use …

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Cignal TV Customer Service

March 26, 2018 Category :Articles 119

Cignal Digital TV is a satellite television service provider in the Philippines that is owned and operated by Media Scape. The company was the first to offer digital television broadcast which allow viewers to enjoy the digital quality ouput of …

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Contact Center ng Bayan

March 26, 2018 Category :Articles 1

The Contact Center ng Bayan (CCB) serves as the center which Filipino citizens, Philippine residents, civil society organizations and other entities can contact to air complaints, send their concerns, voice their grievances, provide feedback and other recommendations or suggestions to …

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Korean Call Center

March 26, 2018 Category :Articles 1

Unlike the common conception of a call center that offers customer service assistance, technical service assistance or sales and marketing assistance, a Korean Call center refers to a call center the offer online English tutorial lessons to Koreans abroad. Much …

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History of Call Center in the Philippines

March 26, 2018 Category :Articles 0

A call center is a centralized office used delivery customer service through the phone such as receiving and responding to inquiries, collection of payments, providing tech support and other services which can be facilitated verbally through remote communications. Thus, call

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Logic Exam in a Call Center

March 26, 2018 Category :Articles 0

Logic exams typically refer to tests that involve discerning logical numerical and geometrical patterns as well as their application to proper reasoning. This type of test is especially provided to evaluate the ability of an applicant to think logically and …

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McDo Call Center

March 26, 2018 Category :Articles| Call Center Companies| Call Centers in Makati 5

The Mcdo Call Center pertains to the delivery service of McDonalds which was established way back in 2002 that provides deliveries 24/7 in Metro Manila and Metro Cebu. Mcdo Call Center manages the order taking and delivery operations of McDonalds …

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Call Center Lifestyle in the Philippines

March 26, 2018 Category :Articles 0

A lot of people are curious about the lifestyle of call center agents because they hardly see each other. This is because call center agents sleep during the day and is awake during the night. While rotating schedules may be …

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Call Centers in Dubai

March 26, 2018 Category :Articles 3

With the advent of the social media revolution and dynamically changing profile of customers in the modern society has initiated the growth of the contact center industry in the Middle East particularly in Dubai. While the industry is still in …

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Escalation Matrix

March 26, 2018 Category :Articles 0

Escalation is a management innovation for efficiently solving problems at the lowest levels possible. If a problem is not solved at the lowest level, it will be taken or “escalated” to the next level. If the problem is still not …

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