Customer Contact Channels Philippines
Customer Contact Channels or C3 is leading outsourcing company that specializes in customer management solutions. With over 30 years of
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How to Avoid Filipinism?
Filipinism generally pertains to the Filipino English, which is the result of the dynamic evolution of the English language when
Read moreHiring Undergraduates in Call Center
The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The
Read moreWhat is an Outbound Sales Agent?
An outbound sales agent in a call center company is a call center agent tasked to call to potential customers
Read morePioneer Call Centers in the Philippines
The oldest call centers in the Philippines apparently are the local call centers of major business companies that provided service
Read moreCall Center Voice Modulation
The modulation of voice is important for call center agents in order to make their verbal speech clearer and more
Read moreJob Interview Assessment for Call Center
Whenever attending a job interview, it is important to be prepared and ready both physically, emotionally and intellectually. In the
Read moreTraining School for Call Centers
While call center industry in the Philippines continually grows and the demand for call center agents still increases, getting employment
Read moreShakey’s Call Center
Shakey’s is one of the most famous Pizza restaurant brands in the world. Shakey’s in the Philippines was brought by
Read moreSSS Call Center
The SSS or Social Security system is the government arm mandated to develop and promote a viable, universal and equitable
Read moreAiwa Service Center
The Aiwa Corporation is a consumer-electronics company from Japan which started in the early 1970’s. It has its momentary popularity
Read moreCSR Travel Account
CSR Travel Account pertains to a customer service account that is associated with the travel and the hospitality industry which
Read moreVOIP Termination
VOIP Call Termination refers to the routing an outbound telephone call from one telecom carrier or provider to its destination
Read moreNight Differential for Call Centers
Night Differential is an additional amount paid to an employee who works at night between 10 p.m. and 6 a.m.
Read moreIdeal Call Center Salary
The contact center industry is the fastest growing BPO service in the Philippines and has become a major source of
Read moreCall Centers in Lipa
Lipa City in Batangas is a first-class located south of the Philippine capital of Manila. With its strategic location as
Read moreFast Food Call Centers
With the end objective of providing greater convenience to its customers, many fast food chain restaurants have established their delivery
Read moreTaglish Call Center
A taglish call center is a call center company which renders its contact services in English and in Tagalog or
Read moreTCL Service Center
TCL Corporation or TCL for short is a multinational electronics company established on 1981 in Guangdong, China. The company’s primary
Read moreDirectory Assistance Account
Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the
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