Home> Articles

Articles Archive

Asus Philippines Customer Service

May 23, 2022 Category :Articles 0

ASUS was coined from the Greek mythical winged horse Pegasus. Like its namesake, ASUS is the embodiment of knowledge and intellect. Asus, being one the front liners of Taiwan’s Information Technology Industry, continues to provide great technological advances with every …

, , , ,

Diverse IT Innovation

May 17, 2022 Category :Articles 0

Diverse IT Innovation Inc. is a self-funded and an independent company. The company was established in 2007 and in 2010, it was incorporated under Philippine corporate law. Its clients have been expanding  and the company has already served more …

, , , , , ,

How to Stay Healthy?

May 14, 2022 Category :Articles 0

The call center industry is known to be one of the most stressful job. In 9 hours a day and in 5 days a week, the call center agent is expected to be awake every night, manage their emotions when …

, , , ,

Call Center Scorecards

May 14, 2022 Category :Articles 0

As simple and easy as it may sound, call center job would also require you to hit some targets. These targets, other time called metrics, are the numbers that would determine just how well you perform as an agent. There …

, , , ,

DMCM Capital Corporate Services

May 12, 2022 Category :Articles 0

DMCM is a huge company which holds different businesses here in the Philippines. It has created a well-established business when it comes to Information Technology, Pharmaceutical Distribution, Retail, Food and Beverage or F&B. DMCM Capital has also businesses like Real …

, ,

Cadcentric Solutions

May 8, 2022 Category :Articles 0

When it comes to structure, and interior designs draft, then Cadcentric Solutions literally possess the things related to CAD designs. This company is an authorized reseller of MCAD. This Mechanical Computer Aided Design has been one of the tools that …

Life in the Call Center

May 8, 2022 Category :Articles 0

We gain different reactions when people are being asked about their opinions regarding call center agents. Some of them tend to appreciate the hard work and the challenging role of an agent, others would give nothing but snide comments …

, ,

Intellicare Customer Service

May 5, 2022 Category :Articles 0

Asalus Corporation, or more popularly known as Intellicare, the brand name of its healthcare business, was established in 1995 to help group of companies provide the healthcare needs of their employees. Today, it has developed to be the fastest growing …

, , , , ,

Tips to improve Contact Center IQ

April 30, 2022 Category :Articles 0

A call center IQ pertains to the ability of a call center to anticipate in advance potential service flaws or defers and address immediately them before said weaknesses arise. Here are ways to improve call center IQ for better customer …

, , , , ,

Top Call Center Problems

April 30, 2022 Category :Articles 0

It is beneficial to highlight that there are also problems in the call center. Not only does this allow people to know more about the industry, this also allow prospective employee to prepare to the demands of the BPO industry. …

, , , , ,