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What is Contoh Percakapan in Call Center?

October 19, 2013 Category :Call Center Basics 0

“Contoh Percakapan” is a Bahasa Indonesia term which literally translates to “example conversation”. Contoh is example while Percakapan is conversation. In the call center industry, “Contoh Percakapan” essentially refers to an example dialogue between an agent and a customer. Many …

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