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Cebu Global Teleservices

The ability to understand your business. Cebu Global Teleservices (CGTS) is a premier business process outsourcing company which distinct itself in providing a personalized approach to individual client’s unique needs in rendering its services. In line with its pursuit for excellence, Cebu Global Teleservices maintains a liberal approach to all possibilities for customer and sales service innovation for a globally competitive sales- and customer-oriented services.

Cebu Global Teleservices specializes in Outbound Telemarketing which included lead generation, B2B, appointment setting, cold calling and trial sales, up sells, cross sells, among others. It also provides Inbound Telemarketing as well as general customer support to ensure that inquiries translate to deals. While sales is its specialization, the company also offers customer relationship management services which is particularly geared towards bringing customers back as well as retaining old customers. The customer services are so great that it converts other customers as channels for marketing through word of mouth. Meanwhile old customers become repeat customers as the company establishes long term relationship with them.

More than just contact services, Cebu Global Teleservices also provides virtual assistants which especially targets or caters small and medium business enterprises as well as executives requiring assistance in their routine works such as report preparation, performance of routine administrative tasks, scheduling of tasks, handling of calls and other secretarial work. The company also offers Live chats services that is open 24-7. Customers must not wait. Our agents will call them and proactively engage them to do business. Customers won’t have to wait and find time to call the company. Instead, CGTS will call them and set the right and perfect time at their convenience to call them.
Finally, Cebu Global Teleservices also provides IT solutions particularly web and software development such as PHP Programming, ASP.Net Programming, Web Design and development, Landing Page Marketing and search engine optimization.

Cebu Global Teleservices is headquartered in 989 Georgia Ave Ste 101 Palm Harbor, Florida USA. Its operational center in the Philippines is located in Cebu City.

Cebu Global Teleservices call center office address:

  • Cebu Global Teleservices
    2/F Mango Square Complex
    Gen. Maxilom Avenue
    Cebu City, Philippines
    Phone: (032) 412 6375
    (032) 412 6366
    (032) 412 6376

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