Citigroup BPS Philippines Job Openings
Step up to a world-class career.
Citigroup BPS provides best-in-class customer sales and services to Citi clients around the world. Â In CBPS, you will be in an environment that turns your potential into excellence. Â Join us at Citi and you will be part of a high-performing organization that:
- Offers competitive compensation packages up to P33,500 plus incentives per month
- Provides industry-leading benefits such as medical coverage, life insurance, staff loans and a retirement plan
- Grows and promotes leaders from within.
apply for a job with us as: Customer Solutions Officer
Why CBPS?
CBPS is the BPO Center of Excellence of Citigroup for Asia Pacific and North America
Low Team Attrition
2012 Annual Attrition rate: 17%
Attractive compensation for Voice Agents
Customer Solutions Officer: P29,000/mo package and up to P33,000 incentives; Medical and Retirement benefits
Highly Motivated Team
100% Internal Promotions for TL and OM roles
 If you are a top-performing Customer Service Officer and want to:
Earn & Learn More:
- Excellent compensation package
- 29,000 PHP per month plus incentives up to 33,000 PHP
- Retirement plan with 50% vesting in 5 years
- Very competitive health and life insurance package
- Finest training programs on communications, process and leadership
- Achieve all of these: top compensation & benefits, accelerated development, and first shot at management positions
You are not just another ‘seat. You are meant to be a Success! If your company provides little chance for growth, it may be time for change.
We’re now Hiring:
Customer Solutions Officer (Australia Dayshift account)
Completed at least 3rd year College level PLUS any work experience.
Above Average to Excellent English Communication Skills.
CSAT experience in a BPO/Call center setting is very much preferred.
sign up with CBPS and enjoy the following benefits:
Compensation starts at PHP 29,000*
Best Monthly Performance Incentives up to PHP 33,000*
Excellent medical insurance and hospital room and board coverage
Best retirement package in the industry
Best life insurance: 26x Monthly
100% Internal Promotions
Go places with Citigroup BPS Philippines! Citigroup Business Process Solutions has provided unique career development opportunities to its employees who enjoy movement within the company and its affiliates in the Philippines and abroad.
Citigroup BPS provides quite literally a world of opportunities for it’s employees by offering careers, not jobs.
Citigroup BPS Philippines is looking for the ff. positions
Customer Solutions Officers for Australian Account (day shift)
college degree with excellent command of the english language
willingness to work in shifts, weekends and holidays
computer savvy with internet navigation skills
passion to provide excellent customer experience
call center experience in a financial program is preferred but not required
Customer Service Managers
Excellent communication skills
excellent process and people skills
at least 2 years experience in operations management
experience in financial services program an advantage
Team Leaders
at least 1 year experience in managing call center professionals
strong people skills
MIS Analysts
Experience in data management
strong business analysis and quantitative skills
good analytical and problem-solving skills
proficiency in call center metrics
experience in SQL Server and MS Access
Quality Assurance Officers
excellent listening skills
keen attention to detail
customer centric attitude
good analytical skills
experience in financial services programs
Training Officers
excellent command of english
proficiency in MS office
excellent platform and facilitation skills
good interpersonal skills
experience in call center training
Start your journey now with Citigroup BPS Philippines
Originally posted 2014-03-02 08:15:19.
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Hi! i am interessted to apply. I have more than 5years experience working in BPO. how can i apply? I don’t see these job openings in ctigroup website.
Hi do you have any job opening for a dayshift account?
Good day!
I’m interested to apply for your day shift post. I am currently engaged with a multinational company and I am confident that I posses the qualifications needed for the position. Where do I submit my resume? Your response would be highly appreciated.
Hi I am interested on your Job offer as an Customer Solutions Officer. I had 5 years experience in the BPO industry and had a CSAT experienced as well.
I am looking forward for your response.
Thanks!
hi i am interested to apply for you day shift cs post. Where can i submit my cv? thank you and hoping for your quick response.
Hi! I am interested in applying for a Customer Solutions Officer post.(Australia Dayshift account) I have more than 5years experience working in the BPO industry and I’m currently a part of the management in our company. However, I only completed a year in college. Please let me know if you would consider my educational attainment. I’m looking forward to your response. Thank you.