> Call Center Companies | Call Centers in Ortigas Center > Comquest Global Philippines

Comquest Global Philippines

Posted on January 16, 2015 | No Comments on Comquest Global Philippines

Comquest Global is US based BPO company providing a wide-range of premium telecommunications services for off-shore call centers and wholesale quality routes to International Carriers across the world. It distinguishes itself by providing access to true Tier 1 TDM networks such as AT&T and Verizon at competitive rates, aggressive schemes (no volume commitment) and access to billing platforms designed to optimize savings for our clients around the world. Comquest Global Philippines is capable of assembling expert management teams to do detailed project studies and forward-looking strategic planning. Its Network Planning and Engineering services include traffic analysis and forecasting, facilities planning and strategic network modelling, dimensioning and planning. It has expertise in installation and provisioning for wired and wireless networks.

Comquest Global provides a wide range of telecommunication services such as Wholesale Transit Termination, Competitive Managed VOIP service to major call center destinations, US Telebloc Service, International 1-800 Toll Free Number support, International Private Circuit Provisioning, Internet Bandwidth Service, IP-VPN Service Implementation and Direct Inward Dialing. For its networking services, it provides Project Management and Supervision Services such as Review of vendor’s and contractors designs, Factory inspections and Supervision, inspection and reporting of field works and activities among others; Installation Services such as Central Office equipment installation, Outside Plant Network installation, Wireless Network, and Tender Support like preparation of detailed design and related system specifications, RFPs and related tender specifications and evaluations and Contract negotiations.

Comquest Global also offers Business Process Outsourcing / Contact Center Services such as Tele-sales / Telemarketing, Market Research, Appointment Setting and Lead Generation, Collection Program, Upgrade Campaigns, Renewal and Loyalty Programs and Winback Programs. Its Inbound Programs included Loyalty and Rewards Program, Order Taking, Product or Service Fulfillment Services, Customer Service, Technical Helpdesk, Reservation Systems and Up-selling and Cross-Selling among others. Comquest Philippines also offers Non-Voice Services such as Medical and Legal Transcription as well as Web-Enabled Technical Support and Back Office Support Services like Billing, Accounting, Transcription Encoding, Data Entry and Web Development. Other Value Added Service Offerings included Call Center Training, Certification and Re-calibration, Incubation Services, Call Center-in-a-Box and on-Demand, Management, Sales and Marketing, and IT/Technical Consultancy Services as well as Project Management Services.

Comquest Global is headquartered in 1755 Ramapo Way Scotch Plains New Jersey 07076 USA with Telephone Number +1 732 444 2061 to 63.

Comquest Global Philippines call center office location:

  • Comquest Ortigas
    21/F Prestige Tower
    Emerald Avenue, Ortigas Center
    Pasig City, Philippines
    Tel: +6 32 910 5157

» Tags: , , , , , ,

Leave a Reply

Your email address will not be published. Required fields are marked *