Telstra, Australia’s largest telecommunications company in partnership with Convergys, the premier BPO company in the Philippines invites you to make a difference.
Come and join our expanding Aussie family. As we grow, so too will your opportunities. enjoy stability and a long fulfilling career – one with rewards and recognition for the great job you’re doing.
Work Australian hours and have a healthy balance with your career and personal life. You will also have fun as telstra customers are down to earth and pleasant to deal with.
30,000 People say WE are the Philippines Premiere BPO Company
Convergys is now growing in UP Technohub. Join our ranks today and continue to write our 10-year history.
Be Ahead of the Curve!
Digital Insight Agent @ Convergys San Lazaro
As a Digital Insight Agent, your job is to keep cable subscribers in the know about the features or account details of their subscription. Specifically, they will call you asking for assistance for issues such as troubleshooting or billing. You could be hired to work with the biggest cable providers in the United States or handle an account about digital television, a fairly new technology that uses satellites in space to provide clearer TV shows to more people.
E-mail Service Expert
As a E-mail Service Expert, you will help either of the two largest business research firms in the United States. You are tasked to help their clients calling from abroad asking assistance with the services provided by the companies – ranging from conducting online surveys or checking the status of certain accounts or projects.
You fit the role if you:
Completed at least 2 years in College
Willing to have a shifting schedule
At least 18 years old, Filipino citizen or hold relevant residential status
Applicants must be willing to work in CEBU CITY
Fresh graduates are encouraged to apply
Experience the difference of being with the biggest and the Best BPO company in the country!
Join our team of Software Technology Experts and get a chance to win a 30,000 gadget bundle or tech lifestyle packages weekly!
Join our team of Australian Telecom Service Experts and experience the rewards of working day-shift. Get a chance to bring home a Blackberry Curve 3G!
Be your best. Be convergys.
We are looking for candidates who: Has completed at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, any field.
Has experience with a Healthcare program or Healthcare related work
Customer Care Specialist
Workforce Forecasting Supervisor
At least two years related experience in the call center environment; operations, volumes management and/or and scheduling.
Financial Sales Representative
Network Services Manager – Makati
Your dreams are now close to Home with the Biggest and Best call center in manila. Convergys San Lorenzo
Health Care Customer Service Associates
customer Service Specialist
Technical Support Experts
Financial Service Associates
Current Job Openings
Floor Assistant for a Technical Program
Bachelor’s degree in related field with 1 to 3 years related experience or equivalent combination of education and experience
Customer Service Associates for HMO Assistance and Technical Account
Senior Operations Managers
Should have at least 2 years experience as an Operations Manager in an international call center
should have at least 1 year experience as a Team Leader in an international call center
should have at least 1 year experience as Team leader in an international call center
Customer Service Associates
Collection Care Representatives
Openings in Cebu:
Customer Care Associates
Openings in Alabang
With Sales Accounts offering up to 30K monthly sales incentive
Customer Service Associates
Recruitment Specialist (at least 6 months recruitment experience is required)
Openings in Ortigas
outbound collections representatives
technical support representatives
finance and sales associates
hr administrative assistant
Openings in Cebu
Customer Care Associates
Culture & Communication Trainers – Bacolod
Convergys Philippines gives employees feedback on their performance as well as opportunities aligned with their individual skills. That’s development inside the doors of Convergys Philippines.
Inbound Customer Care Representativdes (Alabang, Commonwealth, Makati)
Sourcing Officer (Alabang, Commonwealth)
Financial and Sales Associates
Operations Manager – Sales Account (alabang)
Team Leaders: Health Care, Internet Service Account
Operations Managers – Subscription, Internet Service Account
Inbound Customer Service with knowledge of the insurance industry
Inbound Customer Care Representatives – Health Care (makati) Pilot program
Technical Support Representatives
Bachelor’s degree holder from any field
at least 2nd year level in college
knowledge of basic computer operations
willingness to rotate shifts, as needed
courteous with strong customer service orientation
dependable with proficient attention to detail
good listening and responding skills
solid problem solving skills
technical knowledge in DSL, internet and broadband preferred but not required
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