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Convergys Philippines Job Openings

Ignite Change.

Telstra, Australia’s largest telecommunications company in partnership with Convergys, the premier BPO company in the Philippines invites you to make a difference.

Come and join our expanding Aussie family. As we grow, so too will your opportunities. enjoy stability and a long fulfilling career – one with rewards and recognition for the great job you’re doing.

Work Australian hours and have a healthy balance with your career and personal life. You will also have fun as telstra customers are down to earth and pleasant to deal with.

30,000 People say WE are the Philippines Premiere BPO Company

Convergys is now growing in UP Technohub.  Join our ranks today and continue to write our 10-year history.

Be Ahead of the Curve!

Digital Insight Agent @ Convergys San Lazaro
As a Digital Insight Agent, your job is to keep cable subscribers in the know about the features or account details of their subscription. Specifically, they will call you asking for assistance for issues such as troubleshooting or billing. You could be hired to work with the biggest cable providers in the United States or handle an account about digital television, a fairly new technology that uses satellites in space to provide clearer TV shows to more people.

E-mail Service Expert

As a E-mail Service Expert, you will help either of the two largest business research firms in the United States. You are tasked to help their clients calling from abroad asking assistance with the services provided by the companies – ranging from conducting online surveys or checking the status of certain accounts or projects.


You fit the role if you:
Completed at least 2 years in College
Willing to have a shifting schedule
At least 18 years old, Filipino citizen or hold relevant residential status
Applicants must be willing to work in CEBU CITY
Fresh graduates are encouraged to apply

Experience the difference of being with the biggest and the Best BPO company in the country!

Join our team of Software Technology Experts and get a chance to win a 30,000 gadget bundle or tech lifestyle packages weekly!

Join our team of Australian Telecom Service Experts and experience the rewards of working day-shift. Get a chance to bring home a Blackberry Curve 3G!

Be your best. Be convergys.

Healthcare Specialist
We are looking for candidates who: Has completed at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, any field.
Has experience with a Healthcare program or Healthcare related work

Customer Care Specialist

Workforce Forecasting Supervisor
At least two years related experience in the call center environment; operations, volumes management and/or and scheduling.

Reports Assistant

Financial Sales Representative

Network Services Manager – Makati

Your dreams are now close to Home with the Biggest and Best call center in manila. Convergys San Lorenzo

Now Hiring
Health Care Customer Service Associates
customer Service Specialist
Technical Support Experts
Financial Service Associates

Current Job Openings
Floor Assistant for a Technical Program
Bachelor’s degree in related field with 1 to 3 years related experience or equivalent combination of education and experience

Customer Service Associates for HMO Assistance and Technical Account
Team Leaders

Senior Operations Managers
Should have at least 2 years experience as an Operations Manager in an international call center

Operations Managers
should have at least 1 year experience as a Team Leader in an international call center

Team Leaders
should have at least 1 year experience as Team leader in an international call center

Customer Service Associates
Collection Care Representatives

Openings in Cebu:
Customer Care Associates
Recruitment Coordinator
Recruitment Associate

Openings in Alabang
With Sales Accounts offering up to 30K monthly sales incentive

Customer Service Associates
Recruitment Specialist (at least 6 months recruitment experience is required)
Operations Manager

Openings in Ortigas
outbound collections representatives
technical support representatives
finance and sales associates
hr administrative assistant
recruitment specialist
Sr. Statistician
SAS Analyst

Openings in Cebu
Customer Care Associates
Team Leaders
Culture & Communication Trainers – Bacolod

Convergys Philippines gives employees feedback on their performance as well as opportunities aligned with their individual skills. That’s development inside the doors of Convergys Philippines.

Inbound Customer Care Representativdes (Alabang, Commonwealth, Makati)
Sourcing Officer (Alabang, Commonwealth)
Financial and Sales Associates
Fraud Analysts
Operations Manager – Sales Account (alabang)
Team Leaders: Health Care, Internet Service Account

Operations Managers – Subscription, Internet Service Account
Team Leader
Inbound Customer Service with knowledge of the insurance industry

Inbound Customer Care Representatives – Health Care (makati) Pilot program

Technical Support Representatives
Bachelor’s degree holder from any field
at least 2nd year level in college
knowledge of basic computer operations
willingness to rotate shifts, as needed
courteous with strong customer service orientation
dependable with proficient attention to detail
good listening and responding skills
solid problem solving skills
technical knowledge in DSL, internet and broadband preferred but not required

Originally posted 2013-09-07 08:00:32.

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  1. 12/11/04

    I am an American moving to Cebu philippines. I am looking for work in Cebu for the 2 yrs or more that I plan to live there. I have a AS degree in medical technology, licensed in the state of Florida as a medical technologist and have 18 yrs experience with loboratory testing, research, and management of 30 person lab staff. I also hold an LPN (nusing license)in the state of florida and have 2 yrs experience in that field again supervising CNA staff. I have also owned two businesses that I have opened at sold at a profit. Im not sure where my knowledge would fit best in your company. IF I was hired into a good position my stay in Cebu could be permanent. Thank you. Heth Dudeck

  2. 12/12/21

    Want to confirm if you have vacancy for a part time customer care rep in makati, my preferred time slot is from 7pm to 12mn…thanks a lot.

  3. Janet L. Valenzuela Reply

    I am a Filipino citizen looking for a job willing to work anywhere in the Philippines. I have finished Bachelor of Science in Business Administration major in Operations Management. 24 years old, fresh graduate and willing to have a shifting schedule.

  4. Arnel P. Lim Reply

    I am a filipino citizen, working in quality assurance system since 1999 and quality management system auditor since 2001 (local/abroad and I would like to inquire if you have a vacant position that suits my background in particular to quality assurance and ISO Standards. Thank you very much.

  5. Jane Alagano Reply

    I am waiting for your Fairview Terraces site to open. I would want to know if you’ll be having a dayshift account in there? I worked for an Australian account for almost 4 years.

  6. Berna Dayrit Reply

    Hi! May Convergys na po ba sa Pampanga? Any contact number/s na meron po kayo? Pls email me. Thank you!

  7. Mae Amor Gamana Reply

    I want to apply as a digital insight agent or email service expert. I am willing to be assigned in Cebu.

    • Christopher Daniel Reply

      Hey did you get a reply from convergys about the job? I am planning to apply for E-mail service expert too.

  8. Daisy B. Prayco Reply

    Hi i”ve heard you will open soon in Dasmarinas Cavite. i would like to be a part of you company in Dasmarinas CaviteI am not sure if my work experiece will fit in your company but i am willing to under go trainimg.
    Thank you.

  9. Christopher Daniel Reply

    I am a Filipino citizen living in Cainta. I want to apply as a E-mail service expert. I have completed 2 years in college. I am willing to have a shifting schedule and I am willing to be assigned in Cebu.

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