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Convey Health Solutions

Posted on May 1, 2015 | No Comments on Convey Health Solutions

Convey Health Solutions is a business process outsourcing firm specializing in managing large-scale end-to-end health insurance processes for the healthcare industry from eligibility and enrollment processing to service, premium billing and payment processing, reconciliation and other related services.

Convey Health Solutions provides member enrollment, service & administration support for Medicare, Medicaid and Commercial / EGWP). Convey Health Philippines has Quality and Wellness Support Solutions that offers flexibility to develop programs that support communication strategies and drive the wellness behaviors for well-being, overall cost savings, and Five Star Programs. It offers turnkey Over-the-Counter (OTC) Mail Order Solution that lower costs for members, improved outcomes and increased member satisfaction, retention, and convenience. Its services can be specific such as formulatory development and annual updates, OTC product procurement and distribution, annual catalogue development and distribution, dual coast order processing and inbound call handling and customer service among others. Convey Philippines also offers multi-channel outreach, survey and data capture capabilities to provide support for driving member wellness activity such as immunizations, wellness exams, chronic condition management among others. Member survey results can provide insight into areas such as wellness and chronic condition management as well as member satisfaction or areas of concern.

It offers comprehensive Medicare services platform including eligibility enrolment, member service, appeals and grievances, billing/ invoicing, document management and mail processing among others. Convey Health Philippines also offers an Employer Group Waiver Plan. Its Flexible Technology delivers single system member visibility, Eligibility management, Enrollment / disenrollment management, Premium billing and collections, Member mail management, Document reconciliation and management, Three-way reconciliation (CMS, fiduciary, PBM), Robust reporting and analytics capabilities, PBM integration, EGWP functionality and Multi-channel capability – phone, web, chat, SMS.

As a specialized company, Convey Philippines serves health care sectors namely Medicare Plans, Medicaid Payors, Commercial Insurance Plans, Pharmacy Benefit Managers, Retail and Specialty Pharmacies and Disease Management and Wellness Companies.

Convey Health Solutions is headquartered in 100 SE 3rd Avenue, 14th Floor Fort Lauderdale, Florida USA.

Convey Health Solutions Philippines call center office location:

  • Convey Health Mandaluyong
    Cybergate Building, Tower 3
    Pioneer St. Mandaluyong City
    Philippines

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