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CyberOne Philippines

Posted on March 10, 2021 | No Comments on CyberOne Philippines

Established in 1995, CyberOne is an Australian-based professional internet service provider (ISP), that provides technical support and assistance mainly to Australian market. In 2006, it established its offshore call center branch in the Philippines after seeing the cost advantage and improvement in service quality in offshoring.

CyberOne Philippine call center office mainly provides technical support service to most Australian Internet Service Providers. Being an ISP itself in Australia, it has a direct and extensive knowledge and experience in handling customer issues and technical problems about Internet connections. However, as the company continued to grow, CyberOne.ph has expanded its outsourced solutions to included back office processes and administrative support, offshore staff leasing, and other related services. Moreover, the company prides itself with a sturdy technical infrastructure that is fully scalable and flexible and capable of covering all time zones from Australia, Asia, Europe and America regardless of the size of one’s organization or business.

Inbound call center services of CyberOne.ph included Technical support/troubleshooting, Order taking and order processing, Sales campaigns, Customer retention projects, customer relationship management and even overflow calls from other in-house or external call centers. For its back office services, CyberOne.ph offers services such as administration, accounting, customer service, data processing, market research, and other services. These services will help streamline operations, cut down costs, and allow companies to focus better on the growth and development. It also offers proofreading/copy editing of documents, transcription, and various types of online marketing. Moreover, the company also offers customer Service, back office tasks, secretarial, data encoding, web and creative design, search engine optimization and internet marketing. For its staff and seat leasing services, the company has over 300 seats available on a 24/7 capacity supported with redundant Telco providers complete with PBX facilities such as Outbound Diallers, agent extensions, IVRs, Call Queues, Callback Systems, Call Recordings and Call Statistics & Reporting.

CyberOne Limited is headquartered in Suite, 901 Level 9 The Hong Kong Club Building 3A Charter Road Hong Kong.

CyberOne Philippines call center office address:

  • CyberOne Makati
    3/F Salamin Building
    197 Salcedo Street
    Legaspi Village Makati City

Question: How to go to CyberOne Makati?

Answer: CyberOne Philippines main call center office is currently situated in Salamin building, along Salcedo st., Legaspi village, Makati City. Nearest landmarks to CyberOne Makati are Western Union and Fedman Suites.

Residents from Pateros, Taguig and nearby areas can take a jeepney ride going to Guadalupe; then take another jeepney ride going to Ayala and alight near RCBC Plaza/Makati Med; then take a 10 minute walk along Salcedo st. to reach CyberOne Makati.

Residents from Taft, Pasay, Manila and nearby areas can get to CyberOne Makati via LRT ride to Buendia station; then take a jeepney/bus ride going to Ayala and alight near Makati Med; then take a 5-10 minute walk towards Salamin building.

Residents from South Area (Paranaque, Las Pinas, Alabang) can take a FX taxi ride going to Makati and alight near Amorsolo st.; then take a 5-10 minute walk to get to CyberOne Makati. Use the map provided below to navigate your way to Salamin building.

If you are coming from EDSA, the fastest way to CyberOne Makati is via MRT ride to Ayala station; then take a jeepney/fx ride Ayala-loop and alight in front of Salamin building.

You can follow directions via our map of CyberOne Makati below:

CyberOne Makati
3/F Salamin Building
197 Salcedo Street
Legaspi Village Makati City

Originally posted 2014-03-27 10:03:49.

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