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DCI Outsourcing Philippines

Posted on August 24, 2020 | No Comments on DCI Outsourcing Philippines

Solutions that go beyond efficiency, Devine Care Inc. or DCI Outsourcing is a business process outsourcing company that provides contact center outsourcing and back office operations specializing in the telecommunications industry. With over 10 years of solid experience, Devine Care Outsourcing or DCI Outsourcing has been engaged in the provision of international pre-paid calling services from the Philippines to abroad. It has expanded its service into providing high-calibre BPO centre that delivers premium BPO services through their highly-proficient team of customer services and technical professionals and fully functional IT, accounting and marketing support.

Among DCI Outsourcing Philippines services included the Tawag na Direct or TND for international pre-paid calling services from the US to different countries, Tawag na Regalo or TNR is a gift site for online shopping, Level 1 Network Operations Support for call center companies. It also provides seat leasing services that included office space, workstations, and infrastructure, connectivity that is fully redundant. The Seat Leasing Package Included 24×7 Technical support, complete workstation per employee, office, IP webcam, security, PBX, ACD, CRM IVR and Music, on hold, provision of 800 numbers with unlimited calling, Conference Room, Predictive Dialer and restrooms. DCI Outsourcing Call Center services for both outbound and inbound processes provides tele-sales, tele-servicing, customer support, survey, appointment setting, third party verification, technical and helpdesk support. The call center is capable of remote, side by side call barding, monitoring, recording, real time report and record generation, call transfer, conferencing calls, and Push Voicemail, personalized IVR program and Chat and E-mail Support.

Devine Care also provides Backoffice and Virtual Assistants for a range of services including custom web design that is compatible to mobile ecommerce to all digital platforms, web technical support, blog Management, Data Entry, Book Keeping, Clerical/Administrative services and Social Media Management. Its Financial and Accounting Services included general accounting, Purchase, Payment and Order Cycle Management, and finance Management Reporting.

Devine Care DCI Outsourcing call center office address:

  • DCI Outsourcing Ortigas
    Unit 2501 Unionbank Plaza
    Meralco Avenue corner Onyx Road
    Ortigas Center, Pasig City
    Philippines
    Tel: (632) 914 4623
    Fax: (632) 914 4623

Originally posted 2013-10-20 02:03:52.

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