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Eastwest BPO

Posted on December 6, 2014 | No Comments on Eastwest BPO

Also known as EastWest Ventures Connect Inc., Eastwest BPO is a US-owned and managed Call center that provides small to medium sized businesses offshore contact centre solutions with a special focus on the wholesale sector. Eastwest BPO Pampanga has a huge portfolio of commercial voice & data clientele that permits it to leverage its buying power to offer the best products, services and best prices available today in the telecom industry.

Guided by a threefold mission of exceeding client’s and their customer’s expectations for quality, value, and reliability, providing a better level of work for less money while expanding the growth of our client companies and providing custom tailored services to meet the needs of client’s target markets, the company capitalizes on experience, expertise, focus and technology to attain success.

Among the services offered by Eastwest BPO included industry Benchmarking through thousands of consumer surveys, mystery shopping by using unbiased third-party shoppers to gather actionable data, Call Center Review and evaluation and recommending improvements, social Media Research for benchmarking and improving shopper experience, Customer Studies that rank and prioritized list of your customers’ wants and needs, Analysis & Strategy using a variety of types of statistical analyses, Lifetime Value Analysis to identify your most valuable customers, Competitor Benchmark to identify and compare to direct competitors and industry leaders.

Eastwest BPO is located at Building 39, Berthaphil II, Manuggal St., Clark Freeport Zone, Angeles city Pampanga, Philippines 2023.

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