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Equicom Shared Services

Posted on September 27, 2014 | No Comments on Equicom Shared Services

The Equicom Group is a diversified conglomerate composed primarily of companies in information technology, healthcare and financial services such as Maxicare Healthcare Corporation (Maxicare), the country’s leading health maintenance organization (HMO), MyHealth, the country’s first full-service ambulatory clinic, MetroDental, a leading provider of world-class dental care, Equicom Savings Bank Inc. (EqB), a duly licensed thrift bank, ALGO Leasing and Finance Inc., a quasi bank that provides financial services and Go Kim Pah Foundation, the conglomerates philanthropic arm. The Equicom Group is headed by Mr. Antonio L. Go, Chairman of Equitable PCI Bank, one of the largest financial services and banks in the Philippines.

Equicom Shared Services is another company under the Equicom Group which provide full service computer solutions, data entry services, and other IT services exclusively for the Equicom Group. Reputed as a premium provider of computer systems and technology, it offers a broader range of IT services including POS, maintenance support, systems administration, credit card processing, call center, programming services for financial sector, and network management and operation of data centers, among others. In 2008, Equicom Shared Services was spinoff as a separate entity to be known as Equicom Inc. that provides continuous systems availability by providing professional, efficient and prompt service for Equicom companies and other companies.

Among the products and services of Equicom Shared Services included Data encoding and data processing, Hardware provider and Software Certified Customer Assistance Center, Network Management solution provider and support, Network Infrastructure Integration and Systems Integration and solutions provider. The company also provides Contact Center Services such as Customer Service (Voice and Email Support), Telemarketing, Order Processing, Billing and Collection, Phone Verification, Document Management and Back room Services. Document-Processing Services include Data Transfer, Document Formatting and Design, printing, mail processing, and Mail Distribution and Delivery among others.

Equicom Shared Services call center office address:

  • Equicom Makati
    6/F Vernida IV Bldg
    128 L.P. Leviste St.
    Makati City, Philippines

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