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Global Learning Support

Formerly known Ragus, Global Learning Support PTY is a pioneer in the e-learning support sector that works with the world’s leading education providers by creating a unique environment for students that facilitates, guides and encourages progression and clears the pathway to completion. Global Learning Philippines was designed to address the high fall out rate that represents a huge cost to the industry and the economy in general.

The Global Learning Support system believes that students need and want quality support, ongoing motivation, discipline and accountability during their studies to keep them on track. Although quality content no doubt plays its part, understanding and maintaining student motivation is the key to online learning. More specifically, its unique system facilitates the autonomy or freedom students have in directing how, what and when they learn; the positive value, personal reward or professional incentive they find in a learning activity and the perceived support from the learning environment – effective eLearning must include regular feedback sessions with students in regard to progress, what they have mastered and if they have met certain goals.

Moreover, Global Learning Support has a staff of trainors who have a strong background in customer service, administrative skills and an in-depth knowledge of the course they are responsible for supporting. They work closely with students via telephone, email, live chat and other forums to build strong, trusting relationships that motivate students to stay disciplined and accountable for completing assessments on time and most importantly, preventing them from dropping out. This proactive approach creates the opportunity for the training organisation to substantially reduce costs and increase results.

Global Learning Support PTY is headquartered in Level 1, 636 St Kilda Road, Melbourne 3004 Australia.

Global Learning Support Philippines call center office location:

  • Global Learning Ortigas
    8/F Tower 1 Rockwell Business Center
    Ortigas Center, Pasig City
    Philippines

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