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Global Support Solutions

Posted on November 15, 2019 | No Comments on Global Support Solutions

Global Support Solutions (GSS) is a leading Philippine outsourcing company that specializes in both inbound and outbound customer support services. GSS Philippines was conceptualized to address the need for companies to free themselves of their time and resources to focus on their core operations and assign peripheral operations like customer service and outbound prospecting for them to be more competitive in the market. With delivery centers based in Florida USA and in the Philippines, Global Support Solutions allows companies this competitive strategy to stay focus at their core strengths. Global Support Solutions service delivery center in the Philippines is managed and trained by American, British and Canadian experts in order to ensure that its delivery centers are oriented to the culture and languages of the markets it serves.

As an inbound call center, Global Support Solutions provide assistance in handling customer service or sales calls. This included handling customer inquiries, verifying customer transactions and dealing with any other customer concern and complains. For its outbound call center services, the company proactive calls clients for conducting survey calls, data mining as well as calling potential prospects.

At the core of the GSS Philippines success is its highly skilled team of professionals who undergone rigid trained to acquire the critical set of skills to effectively perform their duties. Moreover, the company operates using the most advance and most secure technological hardware and software in order to provide consistent, steady and reliable services to its partner clients. As a BPO company, Global Support Solutions always look forward in forging enduring relationships with its clients to become a permanent partner in your company’s success.

Global Support Solutions has also expanded its outsourcing services to include Knowledge Process Outsourcing (KPO) and Recruitment Process Outsourcing (RPO) The former pertains to outsourcing services that directly entails expert services including finance or logistics, accounting, software and web development and animation, content development and SEO, and even legal or medical transcription services. The latter on the other hand involves the recruitment, selection of specializes staff for companies with specific specialized skills in technology, programming or others.

Global Support Solutions call center is located in:

  • GSS Philippines Davao
    5th Floor Suite 11 Metro Lifestyle Building
    F. Torres Street, Davao City
    Philippines

Originally posted 2013-03-31 23:26:59.

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