Because of the enduring growth of the call center industry, there is also a continuing demand for call center employees especially agents who work as telemarketers, customer service rep. or tech support reps. And because most call centers cater clients are from abroad, one of the primary requirements in landing a job in a call center company is English proficiency, which many Filipino highschool graduates may already have.
Anyway, the rest of skills needed for an agent will be addressed through a rigorous training. Under this context, many call center companies have opened its doors to high school graduates who have reached a certain level of English proficiency, have the time and willingness to undergo training and to work part time. Hereunder are some companies that hire highschool graduates.
IBM Global Process Services is one of the fast rising call center companies in the Philippines since its inception in 2004. It specializes in customer relationship management solutions and currently has four branches in NCR.
ExcelAsia Training and Development Inc. is a BPO organization that specializes in human resources (HR) solutions such as recruitment, HR administration, etc Global Milestone Asia is another BPO organization that specializes in human resource solutions and prides itself to provide the highest compensation packages to all its employees.
John Clements Consultants, Inc. is one of the oldest BPO companies in the Philippines which was established on 1974. It specializes in HR and financial consultancy not only in the Philippines but also in Asia, the Middle East, and the US.
Pierre and Paul Solutions Inc. is another BPO organization that specializes in human resource outsourcing specially headhunting IT specialist and personnel. There are a multitude of call center companies and BPO organizations that hire highschool graduates. However, many of these companies keep their names confidential so as not to make the wrong impression that they are hiring undergraduate and unqualified personnel.
In some instances, college undergraduates and highschool graduates are accepted as on the job trainees or trainees, to which they are paid allowance. This is nevertheless useful for people who seeks employment because the training afforded to you by a call center or BPO organization will surely help one in improving one’s skills which can serve as a springboard for greater job opportunities.
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