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i21 Solutions

Posted on August 3, 2014 | No Comments on i21 Solutions

i21 Solutions is a leading Offshore IT and Business Process Outsourcing firm that delivers quality solutions for companies to achieve their strategic vision and reach their corporate goals. Established in the Philippines in 2005, the company can be rooted back to the early 1990s at the start of the internet boom by a British management team with a wealth of experience in all major business sectors. With the evolution of the Philippines as an outsourcing destination of choice, i21 Solutions Philippines was conceived to ensure that clients can maximize the benefits of offshore outsourcing and take full advantage of what the region has to offer.

i21 Solutions specializes in sub-contracting non-core business functions such as contact center services including inbound solutions for customer support and Outbound services like Satisfaction surveys, market research, customer care, sales and debt chasing among others using a “results based” solution. It also provides Web-Based Internet Chat, Technical Support / Help Desk and Back office – Data Entry. i21 Solutions Philippines offers Transcription Services for medical and financial transcriptions. It also provides Financial Process Management / KPO like Bank reconciliations, Payroll preparation and general accounting services. The company provides Human Resources / RPO that will clients save on cost in recruiting and finding the right people for the right jobs.

i21 Solutions provides consultancy solutions for evaluating needs and showing the many benefits to be gained by outsourcing to the Philippines. It also provides training solutions to ensure that personnel is able get the most of technology. Finally, for its IT solutions, i21 Solutions Philippines provides design and build solutions like Collaboration / Customer Relationship Management / Corporate Intranet, Database Design and Management, Content Management Systems, System Revamp, The Cloud, Legacy system solutions – integration, conversion and maintenance and support, Telecoms – Convergence / VOIP, Asterisk, Hosting solutions Domain Registration and Email Hosting.

i21 Solutions call center office location:

  • i21 Solutions Ortigas
    15/F The Centerpoint
    Julia Vargas Avenue
    Ortigas Center, Pasig City
    Philippines
    Tel: +63 (2) 631 1525

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