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iConnect Global Communications

iConnect Global Communications Inc. is a company registered in the Philippines that focuses mainly on BPO (Business Process Outsourcing). iConnect Global Philippines is being administered by a team of highly qualified professionals who acquired expertise through years of experience in worldwide customer service, data processing, systems development and maintenance and value added support.

The company is motivated by its people and their dedication to acquire outcomes and results the right way – that is by means of functioning accountabilities, implementing excellence, applying advanced technologies and taking new opportunities for profitable growth.

Armed with high class technology and concentrating in inbound multi-level marketing customer support, iConnect Global Communications is capable of offering services both inbound and outbound as well as seat rental services that will definitely meet and even exceed the expectations and needs of the clients of the company.

PRODUCTS AND SERVICES
iConnect Global Communications can provide a variety of services relating to contact centers and Business Process Outsourcing services to different kinds of businesses.

Voice Enabled Services
– Customer Service Support
– Inbound Customer Service
– Dealer Location
– Trade Show Follow-up
– Managed Helpdesk Services
– Ordertaking
– Customer Surveys
– Class, Seminar and Event Registration
– Cross Promotions
– Appointment Settings
– Answering Service
– Market Research
– Reservation Overflow
– Accounts Payables
– Up-Sells
– Virtual Assistant
– Third Party Verification
– Mail Follow-Up
– Customer Service Follow-up

Non-Voice Services
– Email Support – this service allows the company to administer traffic of emails which is comprised of processing of transactions, fulfillment of orders, query solution, feedback and response to inquiries.
– Other BPO Services – this service is comprised of chat support and other services as requested by the clients.

WHY WORK AT iCONNECT GLOBAL
iConnect Global Communications Inc. is one of the fastest growing BPO company in the Philippines. With the highly qualified professionals that administers the company, its employees are not only guaranteed with competitive salary and impressive compensation, but also a rapid growth in career. As the company grows and acquires more clients, there are more opportunities that await its people and also the aspirants to be part of the organization. Furthermore, iConnect not only concerns about its growth, or the growth of its employees. The company also believes in the balance of life and work, and so the employees can also look forward to team outings and company outreach programs that will allow them of more time with their families and themselves.

iConnect Global Philippines call center office address:

  • iConnect Eastwood
    28/F Plaza Eastwood City
    Cyber Park, Libis
    Quezon City, Philippines

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