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Infosoft International Solutions

Established in August 16, 2001, Infosoft International Solutions, Inc. (INFOSOFT) exhibits the dynamism of an energetic, customer-oriented and highly professional workforce. Infosoft Philippines was founded by a group of IT professionals that have completed numerous projects accumulated through the years that concurrently honed their skills in the implementation of reputable business management solutions.

They are a TIER 1 Microsoft Dynamics and GOLD Certified Enterprise Resource Planning (ERP) Partner. This means that the software engineers, developers and implementers are certified by Microsoft, not only in deployment and implementation of its business software solutions, but also in the platform of these solutions.

With over 40 years of combined experience, their competencies are in consulting, project management and implementation of supply chain and financial management software, including vertical solutions for retail, construction and project-based operations, human resource and business intelligence.

Services

Consultation and Implementation
Thru years of experience and field-tested best practices, we have developed a unique standardized consulting approach merged with the waterfall project methodology framework recommended by Microsoft.

Infosoft believes that a formula of comprehensive documentation plus frequent dialogue between core team members throughout the implementation process ensures immediate proficiency and successful execution.

Technical Support
Infosoft IT support team is on hand to provide assistance to our clients. With a wealth of knowledge and extensive industry experience, the team is able to handle most requests on the spot, but will make on-site calls when required. The company know how valuable your time is, so to ensure no one is left waiting, Infosoft offer guaranteed response times. Giving you peace of mind is part of their commitment to their clients.

They have also provided their clients with the following avenues for support: Online Support, Phone and Fax Support, Email Support, On-site visits, Remote Access Support and Go-live Assistance.

Service Maintenance Plan
Infosoft offers its clients a range of comprehensive pre-paid service plans tailored to suit their individual needs, with three Priority Plus Service Maintenance plans to choose from, we are able to provide immediate assistance and round the clock-support. The following plans are available, based on the number of hours required, which can be used for on-site technical support, training or client-specific customizations. The following are their Service Maintenance Packages: Platinum Service Maintenance Plan (Annual), Gold Service Maintenance Plan (Bi-annual) and Silver Service Maintenance Plan (Quarterly).

Training and Development
At Infosoft, a holistic approach has been adopted to service provision and are committed to ensuring our clients are fully proficient in their chosen software. The company’s hands-on, individually tailored Microsoft Dynamics Solutions training sessions cater to both beginners and those at more advanced levels. Conducted by Microsoft Certified Trainers with years of IT experience with their convenient training facilities, Infosoft guarantee their clients will get the most from their software.

Relevant to the overall success of a project, maintaining a collaborative dialogue between core team members is the key. Therefore the consulting team are resolute in formulating core competency training modules intended to fit target hierarchy. Trainings conducted are: Solution Overview, Core Team Training, and End-user Training.

Employee Benefits
Dental Insurance, medical insurance, performance bonus, transportation allowance and travel allowance are the benefits when joining the company.

Infosoft Solutions office locations:

  • Infosoft Mandaluyong
    285 Haig St.
    Mandaluyong City, Philippines
    Tel: +632 866 8080
  • Infosoft Davao
    Unit B5 & B6 Plaza de Luisa
    140 R. Magsaysay Avenue
    Davao City, Philippines
    Tel: +6382 222 5811

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