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Kapaserv (Kapacor group)

Posted on February 10, 2021 | No Comments on Kapaserv (Kapacor group)

Kapaserv (Kapacor group) is a business process outsourcing firm that provides comprehensive quality outsourcing services from back office operations, contact center services and media solutions for both local and global companies. Kapaserv Philippines was founded by Jose Manuel Lagdameo based on the principle of client’s satisfaction as the primary drive and motivation in creating and delivering results that translates to value and excellence. The company does not focus on quantity but quality as it intends to execute the best services that are delivery to companies and become an integral part of their partners’ success.

Kapaserv (Kapacor group) is comprised of professionals who have honed and developed themselves to become the best in their respective areas of expertise through which the company is able to realize its responsibilities to its partner clients, relate better to customers, and ultimately deliver the best results.

Among the Back office operations of Kapaserv Philippines included general Accounting processes, analysis of Financial Statements, Payroll Preparation, Administration of Employee Benefits, Industry / Market Research, Human Resources Data Management, and IT Support. Kapaserv commits it running the routine operations it partner’s business so that its client can focus on their core operations. The company also provides Contact Center services which included Call-In Sales Support, Order Booking, Customer Service for English and Bilingual Markets, Help Desk Services, Technical Support, B2B and B2C Customer Acquisitions, After-Sales Programs, Appointment Setting, Win Back Programs, and Consumer Surveys. Finally, in recognition of the importance of the Internet as the new venue for international market and trade, Kapaserv Philippines also provides media Solutions such as Website Development and Management, Post and Live Chat Moderation, Social Network Moderation for Text and Images, social media marketing, search engine optimization, E-mail customer support, Content Management, Virtual Assistant and Internet-Based Marketing Services.

Kapaserv Philippines call center office address:

  • Kapaserv Davao
    3/F Topaz Tower
    Damosa IT Park
    Lanang, Davao City
    Tel: +63 82 285 3815

Originally posted 2014-02-07 08:07:50.

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