Mitel (eKontact Technologies) is a business process outsourcing company that help companies utilize and capitalize on information and communications technology to create opportunities and address business challenges for all organizations.

Mitel abridged complicated communications and take businesses at the avant-garde of change and progress. The company innovations allows companies to connect, share, exchange and collaborate better, easier and faster while optimizing costs and eliminating headaches. The company is in partnership VMware and Research in Motion (RIM) in creating solutions that integrate impeccably with customers thereby enhancing value. It is especially popular for its Freedom Architecture which simplified advance communications and allowed for flexibility anywhere and on any device through a cloud-ready software stream that also offer varied commercial options to match business requirements.

Mitel’s solutions portfolio is applicable to all types of organization regardless of location, infrastructure and device. The Unified Communications & Collaboration is a complete fully integrated solution from phone to web to integrated messaging to reporting. Virtualization pertains to data center and the desktop management and Cloud Communications. Mobility allows people to roam (mobile work) or work from any place of their choice (remote work) and in building mobility. Finally, the Contact Center pertains to provision of contact services from a single location to multinationals including small contact and enterprise class contact center.

Mitel also offers professional services such as Continuity Services, Implementation Services, Management Services, and Optimization Services. Its managed services included technical support and repair services, product documentation. Finally, the company also has a Mitel University that provides specialized IT training and management courses in North America, Central America, And South America, Europe, The Middle East, Africa And Asia.

Mitel Networks Corporation id headquartered in 350 Legget Drive Kanata ON K2K 2W7. Mitel in the Philippines is mainly engaged in contact center services and is known as E-Kontact Technologies.

Mitel satellite offices:

Mitel Korea
Mitel Networks
(Korea Branch)
501,Daelim Acrotel
467-6 Dogok-dong
Kangnam-ku
Seoul 135-971
Korea
Tel: +822 572 2025
Fax: +822 572 8494

Mitel Australia
Mitel Networks
South Pacific
Level 12
157 Walker Street
North Sydney
NSW, 2060
Australia

Mitel Netherlands
Mitel Networks Benelux
Marconibaan 1F
3439 MR Nieuwegein
The Netherlands

Mitel China
Room 335, 3/Fl., Tower A,
Grand Pacific Building,
No. 8 Guang Hua Lu,
Chaoyang District
Beijing 100026,
P.R. China

Mitel Egypt
Castlegate Business Park
Portskewett
Monmouthshire
NP26 5YR
Egypt

Mitel France
Mitel Networks SARL
Le Quebec
11 Rue Jacques Cartier
78280 Guyancourt
France

Mitel Germany
Mitel Networks GmbH
Prinzenpark
Prinzenallee 15
40549 Düsseldorf
Germany

Mitel Hong Kong
Mitel Networks
Asia Pacific Limited
Unit B, 20/F
88 Hing Fat Street
Causeway Bay,
Hong Kong

Mitel Canada
Mitel
350 Legget Drive
P.O. Box 13089
Kanata, Ontario
Canada K2K 2W7

Mitel Italy
Mitel Networks Italia
Centro Direzionale Milano Oltre
Via Cassanese 224 – Palazzo Leonardo
20090 Segrate,
Milano, Italy

Mitel Singapore
Mitel Networks Ltd
(Singapore Branch)
10 Anson Road,
#33-06A International Plaza,
Singapore 079903

Mitel South Africa
Mitel Networks
First Floor
Forest Ridge 21A
The Woodlands
Woodmead
SANDTON
Republic of South Africa

Mitel Spain
Mitel Networks Spain and Portugal
Edificio Monaco
Avda de Europa 12
Parque Empresarial
“La Moraleja”
28108 Alcobendas
Madrid

Mitel UK
Mitel Networks Ltd
Castlegate Business Park
Portskewett
Monmouthshire
NP26 5YR
UK

Mitel Dubai
Mitel Networks Limited
Dubai Internet City
Building Number 9
Office 122/123
PO Box 500142
Dubai

Mitel Vancouver
205 Van Buren Street,
Suite 400
Herndon, VA 20170-5336
Canada