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New Alchemy APMC

Posted on September 10, 2014 | No Comments on New Alchemy APMC

New Alchemy APMC is a European owned and managed Philippines BPO Company that provides real-time global business solutions, such as Knowledge Process Outsourcing (KPO), BPO services, International Data Processing, and expertise Consulting Management for business owners and companies whose businesses need help in generating ROI and assistance with the day-to-day operations remotely. Providing services and solutions to companies’ world-wide including the following the US, UK, Germany, Canada, Australia, and Japan, New Alchemy Philippines aims in providing quality service that is cost-effective and without having partner clients to worry about spending precious time trying to get business operations, building reputation and all other tedious and redundant tasks.

New Alchemy Philippines allows companies to talk directly to prospects and close sales. Time wasted is equivalent to money wasted – this is the underlying philosophy that made New Alchemy is a Global Leader in finding Innovative Ways to assist companies find new ways to deliver consistent customer services across all channels and geographies.

Among the services offered by New Alchemy APMC included Inbound Services. This included Customer Support that assists companies in optimizing the efficiency of the marketing efforts and Back Office Support, 24/7 Support and Order Taking that provides product order verification, processing, and technical support, Lead Generation to get potential customers, Technical Support for remote-troubleshooting and 24/7 IT technical support, Product Support Services that provides a market evaluation process which will assist in the pre-launch process of products, Event Recruitment which included registration for on-line webinars or on-site seminars as well as analysis and research on key participants, Live Web Chat for communicating company’s website prospects to turn web shoppers into buyers, increases sales conversions, and provides 24/7 live web chat support.

Outbound services on the other hand included Outbound Sales which included effectively boosting conversations and revenue from cross-selling and upselling, Appointment Setting by cold calling, generating qualified sales leads and setting qualified appointments, Client Lead Generation for increasing exposure to the marketplace, qualify prospects, and deliver the best leads to your sales team, Customer Retention for retaining by satisfying customers and Performance Review for identifying flaws and weaknesses to improve services.

New Alchemy call center office location:

  • New Alchemy Cebu
    5/F Big Foot Building
    F. Ramos St.
    Cebu City, Philippines

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