NYD Tech Service and Consultancy, Inc is a business process outsourcing firm that specializes in providing outsource solutions for Chinese market and Chinese companies especially in Hongkong, Taiwan and China.
Among the major outsourcing programs of NYD Tech Service and Consultancy included HRM management system. This included providing back office administration services on personnel matters including payroll preparation, personnel database management and the administration of personnel incentives and benefits. It also provides accounting management system which included general accounting, book keeping, accounts receivable and payable management, financial statement preparation and analysis among others. It also offers after-service consultancy which pertains to a range of services provided by company to a customer after purchasing a product which included trouble and technical support, upgrading, installation, and other information needed by customer to maximize utility and satisfaction of product or service. The company tech support services included on-line troubleshooting service, solving network problems, installations problems and addressing other issues. Finally, the company also provides customer relationship management services which refers to a broad range of services including customer support, handling of inquiries or complaints, order processing, among others. It provides these services in different voice and non voice channels. The company is also providing outbound services for lead generation, cold selling and telemarketing campaigns.
Because NYD Tech Service Philippines primarily caters a Chinese market, practically all employees in the company knows how to speak the Chinese language. It also offers very competitive compensation packages for its employees. As a Chinese owned and operated company, it integrates Chinese cultural discipline in management and in offering its services.
NYD Tech Service Philippines call center office address:
- NYD Tech Ortigas
15/F One San Miguel Bldg.
One San Miguel Ave cor Shaw Blvd
Ortigas Center, Pasig City